Civic Spaces Front of House

About the role

We are seeking 2 Front of House hosts to join our team at the Sloane Robinson Building, located at the Temple Quarter Enterprise Campus near Temple Meads station. The role involves welcoming visitors to our Civic Spaces, Bristol Rooms, and Story Exchange, and creating welcoming spaces for everyone.

Responsibilities

• Welcome visitors to our Civic Spaces, Bristol Rooms, and Story Exchange
• Create welcoming, well-prepared spaces
• Support a Civic team focused on tackling shared societal challenges through collaboration
• Carry out practical tasks such as arranging rooms and moving tables and chairs for events and workshops
• Manage bookings, event support, and basic data entry
• Prepare spaces for teaching and events
• Provide administrative support

Requirements

• Experience in a busy customer-facing, hospitality, front of house or reception role
• A strong commitment to providing excellent customer service
• Confidence using IT systems
• Well-organized with strong attention to detail and the ability to manage competing priorities
• A confident communicator who can build positive relationships and handle situations with tact and professionalism
• The ability to work independently while also contributing effectively as part of a team in a busy environment

Qualifications

Not specified

Skills

• Customer service skills
• IT proficiency
• Attention to detail
• Communication and relationship-building skills
• Ability to manage competing priorities

Benefits

Not specified

Pay

£24,685 - £26,093 per annum (pro-rated for part-time)

Schedule

Monday - Friday, 35 hours per week, often including 1 evening per week