Front Desk
Company Overview
ProSmile is the fastest growing dental organization on the East Coast and Midwest. Our premier DSO is led by world class dentists who understand what highly skilled dentists and dental professionals need to grow a practice while focusing on delivering the best-in class clinical care to their patients. We offer up-to-date equipment and technology, experienced and friendly staff, and dentists who truly care about their patients, as well as competitive pay and, where applicable, a benefits package that includes medical, dental, vision, 401(k), training, and career growth opportunities.
Position Summary
ProSmile is in search of an energetic, motivated, and organized Dental Receptionist with a positive attitude who is looking for growth and development in their field, and the opportunity to ascend in a growing organization that puts the care of its patients and the satisfaction of its employees first. If building your career as a Dental Receptionist interests you, and you want to work in an enjoyable and fun environment that promotes learning and teamwork, look no further.
Duties and Responsibilities
- Front Desk Receptionists are the first point of contact with our patients and should always be friendly and attentive to their needs in a timely manner
- Front desk coordination of patient flow and financial activities such as scheduling, handling patient paperwork, collecting payments and insurance cards
- Maintains reception area and inventory control of office supplies, patient literature and all related items.
- Performs miscellaneous job-related duties as assigned
Knowledge and Skills/Expected Competencies
- A high school diploma or GED preferred
- A professional and compassionate demeanor
- A willingness to go above and beyond to ensure patient satisfaction
- Excellent interpersonal skills and communications abilities
- An impressive ability to efficiently manage multiple tasks
- A computer competent and ability to work a multi-line phone system
Benefits Summary
- Medical Insurance: Choice of five comprehensive Aetna medical plans, including options with low copays, deductible-sharing, and national provider networks.
- Dental Insurance: MetLife plans offering preventative, basic, major, and orthodontic coverage options.
- Vision Insurance: Davis and UHC vision plans with annual exams, eyewear allowances, and contact lens benefits.
- Flexible Spending & Health Savings Accounts: Pre-tax savings accounts for medical, dependent care, and healthcare expenses.
- Life & Disability Insurance: Employer-paid basic life and AD&D insurance, with voluntary life, short-term, and long-term disability plans.
- Additional Perks: Employee Assistance Program (EAP), Identity Theft & Fraud Protection, Legal Support Services, Discount Programs (including pet insurance, travel, theme parks, electronics, etc.), Wellness Programs, Financial Wellness and Planning Tools.
Physical/Mental Demands and Work Environment
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate.
Physical/Mental Demands and Work Environment
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate.
Company Safety
We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards.