Front Desk I

Primary Responsibilities

• Greet all incoming guests and employees courteously and professionally
• Check in arrivals utilizing designated systems
• Accept payments and process transactions
• Enter all registration information of guests, process reports, and work with computer programs to collect/record information
• Perform all required filing and data entry as required by manager
• Answer incoming calls in a friendly, pleasant manner
• Receive, check, and re-direct all incoming faxes and electronic mail
• Prepare correspondence for pick up – this to include, packages and mail per postal requirements
• Exceed our guests needs by providing world-class customer service

Additional Duties

Additional duties may be assigned by supervisor or manager

Physical Demands

• Sit for long periods of time (up to 12 hours or more) with scheduled breaks
• Short and long-distance walking required
• Use of stairs and step stools
• Occasional use of force when pushing/pulling carts that weigh on average 50lbs
• Must be able to crouch, bend neck, back and torso from waist to floor, and must be able to twist from left to right and right to left
• Occasionally lift an average weight of 25lbs with a maximum of 50lbs, on occasion where weights may exceed 50lbs the assistance of another person or a lifting aid is mandatory
• Perform repetitive movements at the wrist including side to side/up or down and multiple grasps
• Manual dexterity with the ability to type and use 10-key

Working Conditions and Environment

• Ability to hear and understand verbal instruction as well as other sounds such as safety alarms/signal
• Ability to communicate effectively; written and orally in English
• Exposure to extreme hot and cold environments
• Occasional exposure to elevated noise and surroundings
• Ability to communicate effectively; written and orally in English

Candidate Qualifications

• 1+ year administrative experience or equivalent- preferably in a remote camp or hotel/hospitality industry or equivalent
• Ability and willingness to travel/work long rotations
• Experience and proficiency with Microsoft - word, excel, power point and outlook programs
• First aid certification is an asset
• Work within a team environment
• Must be able to work effectively and efficiently with or without supervision
• Strong prioritization and time management skills
• Must be able to pass a background check and urinalysis
• Provide own transportation to and from the facility