City Supervisor San Diego, CA Hybrid Part-Time

Key Responsibilities

• Conduct weekly on-site visits with the client and cleaning team during the first 30 days
• Transition to biweekly site visits after the initial 30-day period
• Serve as the on-site Slate representative for the San Diego location
• Check in with the client during visits to address feedback, concerns, or service needs
• Conduct walkthroughs with the client to review service quality and expectations

Quality Control & Inspections

• Perform detailed inspections of cleaning work
• Ensure all work meets Slate quality standards and client expectations
• Identify and document areas for improvement and follow up on corrective actions

Team Support & Training

• Work hands-on alongside cleaners as needed to reinforce proper cleaning procedures
• Train on Slate standards and checklists
• Motivate and encourage team members
• Provide real-time feedback and coaching to the cleaning team

Reporting & Communication

• Document site visits, inspections, and notes using Slate systems and apps
• Communicate updates, issues, and client feedback to Slate Operations
• Support implementation of action plans as directed by management

Requirements

• Prior experience in cleaning supervision, facilities management, hospitality, or client service preferred
• Strong interpersonal and communication skills
• Professional, reliable, and customer-service oriented
• Ability to work independently with minimal supervision
• Comfortable providing hands-on training and leadership
• Technology & Transportation: Must have reliable personal transportation and a smartphone with the ability to access and use Slate applications
• Able to use mobile apps for: Checklists, Inspections, Reporting, Communication

Schedule & Flexibility

• Flexible schedule based on client and team needs
• Typically 2-4 hours per week
• On-site visits scheduled in coordination with Slate Operations