City Director, Macon

About the Role

Depaul USA's Macon program includes a day resource center, medical respite, health clinic, and housing program that provides services to individuals facing the immediate crisis of homelessness. We provide a welcoming place where individuals can get a hot meal, relax, shower, do laundry, obtain medical care, attend classes, and speak with case managers.

The Macon Director is responsible for leading and managing a day center, housing program, medical respite, and a health clinic, in a manner consistent with the organization's values. The goals of all Macon programs are to meet the immediate needs of individuals facing the crisis of homelessness; assist individuals to access the resources and services necessary to move towards more stable housing and community integration; and identify ways to prevent individuals from becoming homeless.

Responsibilities

• Provide leadership in the development of strategic objectives and vision for all Depaul USA programs in Macon; communicate this vision to public, staff, and stakeholders.
• Liaise with local city officials, funders, and community groups to strengthen services for homeless and disadvantaged people in Macon.
• Manage all aspects of the Daybreak Day Center, respite, health clinic, and housing program.
• In cooperation with the Assistant Director, Clinic Manager and Respite Manager, create and maintain systems, procedures, and processes for the delivery of services at all Macon programs.
• Work with local medical systems to identify gaps in services with a focus on improving outcomes for respite residents.
• In cooperation with the Assistant Director, Clinic Manager and Respite Manager, create and maintain systems, procedures and processes for the recruitment, management, and deployment of Macon staff and volunteers.
• Directly manage and supervise all staff, volunteers, and agencies that provide services through Depaul USA Macon.
• Develop a base of nongovernmental funding from the city's business and philanthropic communities to complement existing operating support.
• Work closely with President/Executive Director and Director of Development to develop an overall fundraising strategy and identify potential foundation support.
• With the assistance of the Development office design, implement, and manage fundraising campaigns and events.
• Manage strategies and activities for donor cultivation, solicitation, and relations.
• Develop plans to grow the Macon programs, financially and programmatically.
• Develop, maintain, and support a strong Local Advisory Council and Respite Clinical Advisory Committee, which assist with strategic direction for ongoing operations and fundraising in Macon.
• Ensure operating results established in the annual project budget are achieved. Control operating expenses within budget and with prudence.
• Manage staff in recording data for program outputs and outcomes, providing reports and statistics as required.
• Ensure adherence to all quality assurance policies and procedures, especially alignment with the organization's Vincentian values.
• Work with Management Team to maximize the quality of services offered by Macon project(s) to improve the lives of individuals facing homelessness.
• Deploy a corps of volunteers to assist in service delivery. Recruit, orient, lead, and support staff and volunteers.
• Liaise with organization's senior management team to maintain agency-required records of staff and volunteers with all legal and organizational requirements.
• In collaboration with program staff and community members, recruit in-kind donations for the project including kitchen and food supplies, cooked meals, cleaning supplies, hygiene supplies and other items.
• Manage staff development, discipline and recognition.
• With the Clinic Manager and Respite Manager, maintain relationships with key partners including hospitals, Macon Homeless Coalition, Macon Bibb Mayor, specialty clinic partners, Department of Public Health, and physicians. Regularly meet with hospital and FCHC partners.
• Work closely with the Assistant Director, Respite Manager, Clinic Manager, case managers, Volunteer Coordinator, security, and maintenance to assure participant needs in each program are met.
• Conduct tours of Depaul USA Macon for visitors and volunteers.
• Build good working relationships with other projects and agencies.
• Stay informed of current local and national events, trends, and issues (wherever possible), that impact Depaul USA's work with the homeless.
• Maintain all records—financial, managerial, statistical, and operational—necessary for the smooth running of the project.
• Stays informed of current local and national events, trends, and issues (wherever possible) that impact Depaul USA's work with the homeless.
• Strives continuously to develop the role in collaboration with the supervisor to ensure that all tasks are undertaken effectively and appropriately, meeting the strategic goals and objectives of Depaul USA.
• Participates in internal/external meetings as required and attends training events, conferences, and other functions as necessary.
• Participates in regular supervision and annual appraisal and helps in identifying your job-related development and training needs.
• Ensures adherence to all Depaul USA policies and procedures, particularly those relating to Health and Safety, Safeguarding, Code of Practice, and Confidentiality.
• Contributes to the effective implementation of Depaul USA's Equal Opportunities Policy as it affects both the organization and its work with this client group.
• Undertakes the role professionally, always maintaining a high-quality work standard and always working in accordance with the Vision, Mission, and Values of Depaul USA.
• Undertakes any other duties that may be required which are commensurate with the role.

Qualifications

The ideal Director will be an experienced professional with several years of experience in program management capacity, ideally in the social services setting. S/he will ideally have experience: leading others, designing programs, developing procedures for services, managing staff, developing relationships with a wide variety of stakeholders, fundraising, and adapting to changing organization needs.

• A four-year degree plus 5 years of experience in a managerial capacity.
• Exceptional management skills, especially in application to leadership, program design and development, fundraising, and relationship management.
• Exceptional communication, multitasking, and interpersonal skills.
• Excellent computer skills with all Microsoft Office programs.
• Ability to organize tasks, events, and people, and delegate effectively.
• Strong organization skills and the ability to work as a team and at all levels of the organization.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. In the course of performing the job, the person in this position typically spends time sitting, standing, climbing stairs, walking, driving, carrying (20lbs), lifting (20lbs), operating a computer keyboard, and making and receiving telephone calls. Subjected to outside environmental conditions.

Special Requirement

Must possess a valid Georgia Class C driver's license and comply with Depaul USA's Motor Vehicle Policy during the course of employment. Additionally, occasional use of a personal vehicle may be necessary.

Schedule

Primarily in-person from Depaul USA's campus in Macon, GA. Monday-Friday, 8am-4pm EST, but schedule may need to be altered to be present and supervise all shifts. In rotation with leadership team on call evenings, nights, weekends and holidays.

Benefits

• Medical, dental, and vision coverage options for the employee and eligible dependents.
• Company provided Basic Life/AD&D & Short/Long Term disability policies.
• 401(k) Retirement plan with employer match.
• Generous Vacation, Sick, and Personal leave and 10 Observed holidays.