Citrix Engineer

Job ID 2617524 | Location: Charleston, SC, US | Date Posted: 2026-10-02

About the role

SAIC is seeking a highly skilled System Administrator to support the Naval Information Warfare Center Atlantic (NIWC LANT) Cloud Computing Innovation, Transformation, and Integration (CLOUD CITI) Division. The position will involve supporting both physical and virtualized data center environments, including commercial cloud service providers. Candidate must reside within a 50‑mile radius of either Charleston, SC; New Orleans, LA; Norfolk, VA; or Tampa, FL. Potential for remote work (ORA_ON_SITE). Note: On‑call rotation every 5th week for a week to address Citrix‑related outages.

Responsibilities

• Build, configure, and deploy Citrix Virtual Apps and Desktops (CVAD) systems.
• Administer, maintain, and troubleshoot CVAD components on Windows Server 2012, 2016, 2019, and 2022.
• Manage Citrix NetScalers (physical and virtual) to ensure consistent performance and availability.
• Enforce security compliance by applying DISA STIGs, managing patches, and updating Citrix and Windows environments via WSUS, Group Policy, and PowerShell.
• Maintain, upgrade, and secure Windows servers to align with DoD and DISA standards.
• Troubleshoot connectivity issues and support customer application needs.
• Collaborate with virtualization and storage teams to optimize systems.
• Document system configurations and operational processes using tools like SharePoint.
• Review, manage, and troubleshoot incidents, changes, and service requests using ServiceNow and Jira.
• Provide technical consulting and collaborate with stakeholders to recommend system enhancements and improvements.
• Utilize Agile methodologies, including Kanban and Sprints.
• Develop and maintain automation scripts and tools, particularly in PowerShell, for efficiency in system administration.

Qualifications

• Education and Experience: Bachelor’s degree and nine (9) years or more of demonstrated experience; four (4) additional years of experience in lieu of degree.
• Technical knowledge: Strong knowledge of Citrix Virtual Apps and Desktops (CVAD), Citrix NetScaler, and Windows Server technologies.
• Expertise: Active Directory, Group Policy, PowerShell, and DNS management.
• Security compliance: Experience implementing DISA STIGs and ensuring compliance with DoD security standards.
• Service management: Familiarity with ServiceNow and Jira.
• Agile: Proven ability to work within cross‑functional teams using Agile processes.
• Security clearance: Active Secret clearance required to start, with ability to obtain and maintain a Top Secret clearance.
• Certifications: CompTIA Security+ certification (must be obtained within six months of hire).
• Preferred: Citrix Certified Associate, Professional, or Expert certifications; prior experience with commercial cloud service platforms.

Schedule

Full‑Time, Day shift, with approximately 10% travel.