CIT Co-Responder (Part time)

About the Role

This full-time position partners directly with Crisis Intervention Team (CIT) officers to provide on-scene crisis intervention, behavioral health assessment, engagement, care coordination, and follow-up for individuals experiencing mental health and/or substance use crises.

Responsibilities

• Responds with CIT officers to behavioral health-related calls.
• Provides crisis intervention, assessment, lethality screening, resource linkage, and follow-up.
• Collaborates with hospitals, jails, and community partners.
• Maintains program statistics.
• Performs all other duties and tasks as assigned.

Core Competencies

• Customer Service: Committed to increasing customer satisfaction, sets proper customer expectations, assumes responsibility for solving customer problems, ensures commitments to customers are met.
• Communication: Understands and communicates effectively with others using a variety of contexts and formats, including writing, speaking, reading, listening, and interpersonal skills.
• Dependability: Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, meets attendance/punctuality requirements.
• Quality: Attentive to detail and accuracy, committed to excellence, looks for improvements continuously, monitors quality levels, finds root causes of quality problems, owns/acts on quality problems.
• Productivity: Manages a fair workload, volunteers for additional work, prioritizes tasks, develops good work procedures, manages time well, and handles information flow.

Requirements

• Bachelor's degree in a human services field.
• Ohio licensure (or ability to obtain within 6 months).
• Valid driver’s license, reliable transportation, and required automobile insurance.
• Ohio behavioral health license or eligibility within 6 months.

Skills

• Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees.
• Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Computer Skills: Ability to gain knowledge of current practice management system, electronic medical record, Microsoft Word, text paging, Internet, and Intranet.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Frequently required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear.
• Occasionally required to sit, stoop, kneel, crouch, or crawl.
• Must regularly lift and/or move up to 25 pounds.
• Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and risk of radiation.
• The noise level in the work environment is usually moderate.