Cisco Sales Specialist

This is a hybrid role that can be based in either Harrisburg, PA or Clearwater, FL. Candidates must be located within 60 miles of either office location.

About the role

D&H is a leading technology and electronics goods merchant wholesale distributor providing the latest solutions and services and exceptional partner experiences to resellers and retailers throughout North America. D&H has been a distribution partner for Cisco since 2005.

The Sales Specialist provides specialized consultation, education, training, and sales resources to peers and external partners to enable Cisco and reseller success. This role acts as an extension of the Cisco organization, driving programs and vendor initiatives to channel partners. The specialist maintains sound knowledge of diverse industry trends and technologies, leveraging expertise to build, position, and sell new and advanced solutions, programs, and services. The candidate will participate in reseller sales calls with the wider D&H sales organization to successfully sell and promote Cisco products, services, and subscriptions.

Responsibilities

• Provide proactive and timely presales support to internal teams and partners, ensuring alignment with partner requirements and business goals.
• Prepare and deliver accurate quotes, configurations, and supporting documentation in response to partner or sales requests.
• Manage shared inbox and call queue, prioritizing and resolving inquiries efficiently to maintain service level agreements (SLAs).
• Support partner enablement efforts by delivering product knowledge, process training, and ongoing guidance on programs, tools, and resources.
• Collaborate with cross-functional teams to ensure a smooth handoff from presales to post-sales.
• Maintain up-to-date knowledge of products, pricing models, and promotional programs to support quoting and partner discussions.
• Identify process improvement opportunities and contribute to documentation, training content, or workflow updates that drive efficiency.
• Backup Senior Sales Specialist as needed.

Requirements

• 1-3 years of experience working in sales or marketing.
• Experience working in electronic sales is a plus.

Benefits

• Employee Stock Ownership Plan (ESOP).
• 401k retirement plan.
• Paid Time Off.
• Medical, prescription, dental, and vision benefits.
• Gym reimbursement.
• Work from home reimbursement.
• Employee purchase program.
• Tuition assistance.
• Numerous discounts on services.

D&H is committed to giving back to the community and promoting sustainable, eco-friendly business practices.