Cisco Catalyst & Palo Alto Network Engineer – Global Campus Engineering (Tier 3)

Role Overview

Key Requirements

Responsibilities

Provide Tier 3 support for complex network incidents and minimize downtime.

Implement network configuration changes, including VLAN updates, switchport changes, and routing adjustments.

Use network monitoring tools (Solarwinds, Cisco Catalyst Center) to resolve performance issues.

Manage Palo Alto firewalls and security policies through Panorama.

Maintain IP address and DNS records via BlueCat IPAM.

Collaborate with multiple teams to ensure network performance for business applications.

Work on projects within Agile methodology using JIRA.

Maintain detailed documentation for network configurations and troubleshooting.

Qualifications

• 7+ years of experience as a Network Engineer in a large enterprise.
• Expert knowledge of Cisco networking technologies, including: Cisco Catalyst 9300, 9400, 9500, 9600 series switches. Cisco Nexus data center platforms.
• Strong CLI configuration and troubleshooting skills.
• Routing protocols: EIGRP and BGP. VRF‐lite for extended security segmentation.
• Basic Cisco Wireless support (verifying trunking/connectivity for Client).
• Strong experience with Palo Alto firewalls and Panorama management.
• Familiarity with firewall concepts, NAT, VPNs, and security policies.
• Experience with BlueCat IPAM for IP address and DNS management.
• Knowledge of Solarwinds and Cisco Catalyst Center for monitoring and management.
• Experience with ServiceNow or similar ITSM tools.
• Experience in Agile environments using JIRA.
• Strong problem‐solving skills and ability to work independently or in a team.
• Excellent communication skills for working with technical and non‐technical stakeholders.

Skills

• Preferred certifications: Cisco CCNA/CCNP, Palo Alto PCNSE.
• Nice to Have: Experience with Python for network automation. Knowledge of Cisco Catalyst Center Automation and integrations (e.g., Slack bot for VLAN changes).

Pay

Schedule

Benefits