Circulation Clerk

Wages and terms of employment are covered by the collective bargaining agreement between the Portage County District Library (PCDL) and District 1199, SEIU. Hours average 20 hours per week, including some evenings and weekends. This is an hourly, non-exempt, bargaining unit position with career ladder opportunity to Library Associate II.

About the Role

Serves patrons by performing circulation duties, answering patron questions, working on special projects, and assisting in the Youth Service area as necessary.

Qualifications

• High School Diploma or equivalency
• Customer service skills
• Basic computer skills and/or ability to learn such skills
• Physical agility: ability to bend, stoop, reach, climb, stand on a kick-stool
• Ability to shelve books and move materials from one location to another

Skills and Abilities

• Knowledge of library practices and procedures; operation of automated library equipment
• Ability to read, write, and communicate effectively in written and oral form
• Ability to deal with problems involving several variables in familiar context
• Basic arithmetic skills (add, subtract, multiply, divide whole numbers)
• Ability to sort items into categories according to established methods
• Ability to answer routine telephone inquiries from the public
• Ability to read, copy, and record figures
• Skills in light typing and operation of automated library equipment
• Cash handling skills

Responsibilities

Circulation Duties - Public Service

• Checks library materials in and out using automated system
• Maintains patron records, including issuing library cards and collecting fines
• Answers telephones
• Directs patrons to appropriate area of the library
• Responds to simple reference and reader’s advisory questions, including placing holds on material, as appropriate
• Informs patrons about library materials and services, such as digital services, databases, and interlibrary loans
• Provides basic instruction to patrons on use of library computer equipment, such as opening, printing, and saving files, accessing digital platforms and databases
• Distributes Golden Buckeye applications and voter registration materials
• Processes new books, DVDs, Blu-rays, and magazines
• Works on reports, such as supply order, in transit, and inventory reports
• Shelves library materials and reads shelves
• Performs general maintenance of library materials

Miscellaneous and Special Assignments

• Attends staff meetings, workshops, in-service training, and serves on committees
• Sets up tables and chairs for meetings
• Performs additional duties as assigned

Duties and percentage of time spent on each duty may vary depending on staffing allocation. Some duties are essential functions of the job.

Schedule

Average of 20 hours per week, includes some evenings and weekends.