Circulation Assistant

About the role

Under the supervision of the Director and the Branch Manager, this position works at the public service desk assisting users with basic Library functions.

Responsibilities

• Assists customers by issuing library cards, checking materials in and out, placing holds, and locating materials using an automated library system.
• Assists patrons on-site or by telephone with basic informational and directional requests.
• Assists customers in the use of library catalogs, computers, copiers, printers, and other equipment throughout the library.
• Handles fines, fees, and payments.
• Interprets and communicates general library policies and procedures to patrons.
• Operates equipment such as telephones, computers, copiers, and faxes.
• Searches for needed materials and shelves accurately according to prescribed location.
• Performs opening and closing procedures.
• Performs other associated duties as required or assigned.

Requirements

• High School graduate, plus two years of relevant work experience.
• Bachelor’s degree preferred.
• Familiarity with general PC operations in a Windows environment.
• Excellent reading and verbal ability.
• Knowledge of library collections and services or willingness to learn.
• Aptitude for detailed work.
• Excellent customer service skills.
• Good communication skills with both children and adults.

Schedule

This position requires night and weekend work on a rotating basis.