CIAM Security Developer

This CIAM Security Developer position offers a hands-on opportunity to join Manulife’s Customer Identity & Access Management (CIAM) team, supporting critical digital security initiatives. The role directly addresses a skills gap in IBM Verify expertise, contributing to the mission of delivering secure authentication and access for millions of customers. You’ll help scale and strengthen hybrid identity solutions across on-prem and Azure cloud environments, working alongside experienced engineers. This position offers visibility, impact, and the chance to deepen your technical skills in a niche, high-demand area.

Responsibilities

• Design, develop, and support CIAM solutions using IBM Verify (formerly ISAM) in hybrid (on-prem + cloud) environments
• Implement and maintain authentication, federation, and access management capabilities
• Deploy and optimize identity solutions in Microsoft Azure cloud
• Troubleshoot, resolve incidents, and enhance CIAM platform performance
• Collaborate with platform engineers and security teams to ensure compliance and scalability

Requirements

• 5–7 years of experience in IAM / CIAM or security engineering roles
• Quantified hands-on experience with IBM Verify (formerly ISAM) in hybrid deployments
• Experience supporting identity solutions in Azure cloud environments
• Bachelor’s degree in Computer Science, Engineering, or related field (preferred)

Preferred Qualifications

• Experience with large-scale CIAM platforms
• Knowledge of multi-factor authentication (MFA) solutions
• Understanding of hybrid identity architecture patterns
• Experience in financial services or regulated environments
• Exposure to non-containerized deployment models

Benefits

• Health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage
• Adoption/surrogacy and wellness benefits
• Employee/family assistance plans
• Various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions)
• Financial education and counseling resources
• Up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year
• Full range of statutory leaves of absence

Pay

Salary range is expected to be between $90,160.00 USD - $167,440.00 USD. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography, and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.

Schedule

Hybrid

Location: Boston, Massachusetts