Threat Engineer CIAM (Digital Identity Services)

Responsibilities

• Assess existing customer application-based threat capabilities, identify gaps, and deliver solutions to mitigate risk
• Assist in evaluating and implementing tools to provide standards and best practices for Digital Identity Services capabilities
• Work with partners to identify threat monitoring and reporting requirements and identify opportunities for enhancement
• Collect, analyze, and interpret data from multiple sources to improve threat indicator response
• Drive threat policy configuration to support adaptive risk analysis, orchestration, and multi-factor authentication
• Assess emerging Digital Identity technologies to determine capability gaps or overlaps
• Provide Level 4 support for day-to-day operations of the Citizens Digital Identity Services Platform Operations team
• Deliver security and identity services that enable the business while maintaining strong risk posture

Requirements

• 6+ years participating actively in Cybersecurity or Fraud investigations
• 2+ years of support experience in large organizations working with senior leaders
• Experience supporting Customer IAM security with strong understanding of industry best practices
• Exposure to orchestration and decision technologies (Transmit Security, Singular Key, etc.)
• Experience operating and administering modern threat/risk engines (SecuredTouch, ThreatMetrix, BioCatch, etc.)
• Strong service and delivery capability with focus on customer experience
• Experience handling complex risk issues in technology environments with mitigation strategies
• Understanding of regulatory requirements (GLBA, SOX, PCI)
• Understanding of ITIL and IT service management frameworks

Qualifications

• Advanced written and verbal communication skills
• Ability to manage multiple complex activities with rapid delivery expectations
• Familiarity with Agile methodology environment (preferred)
• Knowledge of ISO, NIST, or FFIEC guidance preferred