Chiller Service Technician

About the role

The experienced Chiller Service Technician, with a minimum of 5 years of experience, is responsible for maintaining the temperature and humidity of commercial buildings. This position installs, maintains, diagnoses, and repairs commercial HVAC/R equipment and assists the plumbing and controls department as needed.

Responsibilities

• Diagnose service issues, obtain replacement parts, calibrate system to manufacturer’s recommendations, and explain fully to customer what the issue is and what is needed to correct the problem.
• Install, maintain, diagnose and repair commercial HVAC/R equipment.
• Maintain proper stock, parts, tools, and safety equipment in the vehicle.
• Identify and report to dispatch potential opportunities for additional business (newer system, service contracts, additional services).
• Assist plumbing and controls department as needed.
• Maintain company vehicle.
• Travel to job sites.
• Maintain compliance with all company policies and procedures.
• Participate in company/industry provided training and events.
• Be available to work nights and weekends as needed and be on-call on a rotating basis to service the emergency needs of customers.
• Perform related duties as assigned by supervisor.

Requirements

• Minimum 5 years of service experience in Heavy Commercial HVAC.
• Minimum 3 years of experience on air-cooled and water-cooled chiller diagnostic, repair and installation.
• Good analytical skills.
• Attention to detail.
• Able to read and interpret blueprints, plans, and manuals.
• Accurately diagnose electrical issues using multiple electrical diagram types.
• Excellent customer service skills.
• Well groomed, neat appearance.
• Excellent verbal and written communication skills, including ability to effectively communicate with internal staff and external customers alike.
• Able to work independently or as part of a team.
• High school diploma/GED required.
• Valid driver’s license and excellent driving record.
• EPA Universal.
• Ability to pass a background check and drug screen.
• Consistently punctual and reliable.
• Willingness to work a rotating On-Call schedule.
• Efficient, organized, and adaptable.
• Self-directed with reliable attendance.
• Problem-solving abilities with a proactive attitude.
• Proficiency in ladder, forklift, and scissor lift usage.

Physical Requirements

• Must be able to lift and carry up to 50 lbs.
• Must be able to work in extreme weather conditions.
• Ability to work from heights or extension ladders.
• Capacity to stand for extended periods.
• Adaptability to varying temperatures.
• Willingness to work a rotating On-Call schedule.

Working Conditions

• Open-air conditions such as noisy, hot, cold, as well as in an office-controlled environment.
• May be exposed to noise from the chiller equipment, dust, and fumes from the chemicals used to clean the equipment.
• Must wear hearing, eye, head protection, and proper PPE when required.
• Visits may require standing on a variety of surfaces and at differing angles, bending over, crouching and climbing up and over obstructions such as scaffolding, and ladders.
• Some travel required.