Childrens Case Manager

Job Summary

Partner in Excellence (Partners) is a health care provider supporting children in Minnesota and Wisconsin areas. Services include intensive autism therapy, occupational therapy, speech therapy, and children’s mental health targeted case management. Case managers assist children and families in accessing necessary services to manage mental health symptoms.

About the Role

Case managers work closely with families, children, and community professionals. They review and understand medical documentation, collaborate with clients/families, and assist in obtaining needed services through referrals and coordination with other agencies/providers.

Responsibilities

• Review and understand medical documentation, including diagnostic assessments, discharge summaries, and other mental health or medical records.
• Collaborate with client/family, professionals, and family’s community supports/network in a nonjudgmental and safe way.
• Aid the client/family in obtaining needed services by referral to and coordination with other agencies/providers.
• Assure continuity of care and continually assess the effectiveness of services.
• Provide wrap-around support and care via coordination of all community provides and natural/informal supports.
• Maintain professional working relationships with clients, providers, co-workers, and supervisors.
• Demonstrate dependability and consistency.
• Document client/family contacts accurately and in a timely fashion.
• Maintain client files per state and county regulations.
• Use time effectively, work under stress, and intervene appropriately in crisis situations.
• Complete required training and participate in ongoing training opportunities as instructed.
• Be fully knowledgeable of Partners in Excellence’s Privacy Policies and Procedures and report any violations to Center Manager and clinical supervisor.
• Protect Partners’ clients’ privacy at and away from the site.
• Appropriately receive feedback and implement changes in a prompt and positive way.
• Flexible work schedule, including overtime, nights, and weekends as required, including attending events/meetings as needed (must be available to work 5 days a week).
• Complete all other projects/duties as assigned.

Qualifications

• Required Education and Experience: A Bachelor’s degree in a behavioral science or related field and at least 2000 hours of clinically supervised experience providing services to children with Severe Emotional Disturbance, or a master's or other graduate degree in behavioral sciences or related fields.
• Experience and training in identifying and assessing a wide range of children’s needs.
• Knowledgeable about local community resources and how to use those resources for the benefit of children and their families.
• Meet supervision and continuing education requirements.
• Successfully pass initial and subsequent background checks (no history of felonies, substantiated client maltreatment or vulnerable adult incidents, or disqualifying misdemeanors).
• Successfully complete the Minnesota Department of Human Services (DHS) MH-TCM curriculum training.
• Preferred Qualifications: Previous case management experience and supervisory responsibilities.

Physical Demands

This job primarily operates in a professional office environment. It requires regular use of standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Must also be able to travel in MN weather conditions to see clients in home/community settings.