Children's Behavioral Health - Nurse Manager

About the role

The Behavioral Health (BH) Nurse Manager serves as a key clinical and operational leader across both adult and pediatric outpatient behavioral health services. This position reports directly to the Duke Children's Clinical Operations Director (COD), with a dotted-line reporting relationship to the Duke Children's Administrative Operations Director (AOD) and the Adult Behavioral Health AOD.

Responsibilities

• Supports the delivery of high-quality, patient- and family-centered care across multiple behavioral health settings.
• Provides leadership and operational oversight for Adult Behavioral Health Clinics, a multi-site program that includes Duke Behavioral Health North Durham, North Pavillion, and embedded provider programs; Pediatric Behavioral Health Clinics at Lakeview; Autism Clinic; Duke Children's Evaluation Center (DCEC); Pediatric Psychodiagnostic Clinic; and Duke Children's Partial Hospitalization Program (PHP).
• Serves as the clinical and operational leader for these behavioral health programs, partnering closely with medical directors, Duke Children's leadership, Adult Behavioral Health leadership, and interdisciplinary care teams.
• Clinical and operational oversight of nursing services.
• Quality, safety, and regulatory compliance.
• Staff development, engagement, and performance management.
• Resource stewardship and operational efficiency.
• Interdisciplinary collaboration and care coordination.
• Implementation of organizational and departmental strategic priorities.
• Through visible leadership and a commitment to continuous improvement, fosters a culture of excellence, accountability, collaboration, and exceptional patient care across the behavioral health continuum.

Requirements

• Bachelor's degree in Nursing is required.
• Master's degree in Nursing strongly preferred.
• Three years of nursing experience is required.
• Experience in Behavioral Health and/or Ambulatory environments preferred.
• Must have current or compact RN licensure in the state of North Carolina.
• BCLS certification required.
• Nurses hired into leadership positions must obtain a nursing leadership certification within one year of hire.
• New nurse leaders who are ineligible to sit for an exam because they have not been working in a leadership role for the minimum amount of time required must complete their certification within three months of becoming eligible.
• Show motivation and influence; manage vision and purpose.
• Working knowledge of regulatory requirements including NCBON, TJC and Infection Prevention.

Qualifications

• Master's degree in Nursing preferred.
• Three years of nursing experience required.
• Experience in Behavioral Health and/or Ambulatory environments preferred.
• Current or compact RN licensure in the state of North Carolina.
• BCLS certification required.
• Must obtain a nursing leadership certification within one year of hire.
• Must complete certification within three months of becoming eligible if ineligible to sit for an exam due to lack of leadership experience.
• Must show motivation and influence; manage vision and purpose.
• Must have working knowledge of regulatory requirements including NCBON, TJC and Infection Prevention.

Skills

• Orientation, Accountability, Planning, prioritization and time.
• Problem solving and innovation; Finance and budget acumen.
• Active Listening and effective communication.
• Identifying and recruiting top talent; Develop and retain talent.
• Show support, teambuilding, conflict prevention and management.

Benefits

Relocation assistance is available for employees relocating from a permanent residence located at least 50 miles from Duke University Hospital. Up to $10,000 is offered. Duke offers a comprehensive set of pay and benefits designed to support your well-being, professional growth, and work-life balance.

Pay

Details about pay are not specified in the job posting.

Schedule

The schedule is Monday - Friday, Days.