Childcare Center Director

Department Overview

The KPC Family Resource Center, established in 2004, is a trusted source of support for families in Colorado Springs. The program offers free respite care for infants and young children, providing both temporary crisis care and planned childcare at no cost to parents or guardians. In addition to childcare services, KPC provides case management and family support, helping caregivers navigate challenges and access vital resources. The center is state licensed as a Small Child Care Center, ensuring a safe, nurturing, and regulated environment for children.

About the Role

The Childcare Center Director provides leadership and oversight for the KPC Family Resource Center, applying a strengths-based coaching approach to support and manage a team of direct service staff and volunteers. In partnership with the Program Director, this role is responsible for the programmatic, administrative, and operational management of the center, ensuring high-quality service delivery to children and families. The Childcare Center Director plays a key role in maintaining program efficiency, regulatory compliance, and effective communication with internal and external stakeholders.

Responsibilities

• Manages a team of direct service staff and volunteers, utilizing positive team-building leadership, clear communication, delegation, training, and performance evaluation to encourage individual development and promote cooperation and team problem-solving approaches.
• Ensures day-to-day compliance with current state rules governing daycare policies and procedures.
• Provides oversight for children placed in the KPC Family Resource Center, including completion of intake paperwork.
• Maintains written documentation and prepares necessary reports on a timely basis.
• Contributes to grant proposals, monitoring, and reporting as appropriate for the program.
• In collaboration with the Program Director, ensures the center is fiscally sound and programs are sustainable.
• Responds to the crisis phone line and provides emergency on-call backup services.
• Handles staff recruitment and training according to Volume 7 daycare licensing rules.
• Provides crisis support when needed.
• May participate in an on-call rotation.

Required Competencies

Occupational Competencies

• Manages Projects and Functions: Ensures effectiveness and efficiency in the delivery of services and/or programs. Organizes people, resources, and activities and fosters collaboration to achieve responsibilities, goals, and targets.
• Promotes Staff Development: Maintains positive and professional relationships with staff, providing regular feedback on strengths and areas needing improvement. Provides ongoing training and coaching to help staff develop skills and knowledge for success at work and foster professional growth.
• Communicates Expectations Clearly: Ensures that expectations are achievable, communicated clearly, and understood.
• Utilizes Delegation: Ensures that responsibilities are appropriately delegated to staff according to individual skills, job duties, and work priorities.
• Fosters Continuous Improvement and Innovation: Promotes efforts aimed at improving current processes through a culture that fosters continuous improvement. Identifies and implements improvements and innovations that increase efficiency and enhance work quality.
• Communicates Professionally: Ability to communicate professionally and cooperate with colleagues, other professionals, community partners, and other individuals involved in the care and coordination of services.
• Meets Standards of Practice: Familiarity with or ability to follow practice standards, including applicable local, state, and federal regulations and guidance, and contractual requirements.
• Provides Crisis Intervention: Experience with crisis management, problem-solving, and mediation best practices.
• Maintains Program Documentation: Maintains consistency of program documentation and ensures that documentation and reporting are completed in a thorough, high-quality, and timely manner.

Foundational Competencies

• Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, and asking questions as appropriate.
• Social Perceptiveness: Being aware of others' reactions and attempting to understand the personal and cultural reasons for their reactions.
• Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Requirements

• Must qualify as center director as specified in Colorado Volume 7 daycare licensing rules.
• Bachelor's degree with coursework in Early Childhood Education and 3 years of relevant experience; or equivalent combination of education and experience.
• Experience with crisis intervention and trauma-informed practices preferred.
• Supervisory experience preferred.
• Must maintain a valid driver's license and carry personal auto liability insurance at the level of $100,000/300,000/100,000.

Supervisory Responsibilities

Staff and Volunteers