Child Welfare Certified Assistant Program Director (7941)

About the role

The Assistant Program Director will support the mission and purpose of the Child Welfare Case Management Organization program. This role assists the CMO Program Director as needed to ensure performance and contractual benchmarks, provide direction to Child Welfare Case Managers and Child Welfare Case Manager Supervisors in designated units, develop and enhance community relations, attend community meetings as directed, and oversee PQI and accreditation processes with guidance from the Program Director. The position is responsible for meeting contractual performance and ensuring safety, well-being, and permanency of children served.

Responsibilities

• Monitors daily operation of assigned Child Welfare Case Management units to assure client safety and case management progression toward agency's contract goals
• Identifies cases of special interest or increased risk, and arranges for staffing's with Child Welfare Case Manager, Supervisor and Program Director
• Reviews random samples of case files and Home SafeNet notes from each assigned unit to determine effectiveness of services and quality of documentation
• Meets with each assigned Supervisor at least once every 2 months to review cases, and to assure Supervisor's compliance with bi-monthly one-on-one supervision of Case Managers
• Meets regularly with Program Director to review cases
• Participates with Program Director and Supervisor of Quality Assurance in formulation of agency policies, and with agency CQI activities
• Attends staffing's and meetings as required
• Is available by cell phone 24 hours 7 days per week unless on agency approved leave
• Performs written employee evaluations for all assigned Case Manager Supervisors
• Responds to staff and clients to ameliorate problems
• Participates in recruitment, hiring and training of new employees
• Performs other duties required to meet this program's goals

Requirements

• Bachelor's degree in Human Services required
• Child Welfare certification required (active certification; limited exceptions may be considered for out-of-state equivalent experience)
• Minimum of 5 years of job-related experience required
• Minimum of 3 years of supervisory experience required
• Experience must be direct, hands-on child welfare experience; adjacent experience will not be considered
• Misrepresentation of credentials will result in immediate disqualification

Qualifications

• Must possess demonstrated leadership and administrative abilities
• Ability to interpret statistics in order to monitor contract performance
• Ability to establish effective working relationships with agency staff and with outside service providers
• Effective at communicating at all levels
• Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs
• Must have a high level of energy, be adaptable to irregular hours, be able to be on-call as needed, and be available to travel as required

Benefits

• Medical, Dental and Vision
• Telehealth (24/7 online access to Doctors)
• Employee Assistance Program (EAP)
• Employer paid life insurance (1X salary)
• 13 paid holidays + 1 floating holiday
• Generous PTO policy (starting at 16 working days a year)
• 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement
• Tuition reimbursement