Child Welfare Case Manager

About the role

Thompson was founded in 1886 as an orphanage and has grown into an organization operating across the Carolinas, Florida, Tennessee, and Kentucky. Thompson’s continuum of care encompasses three domains: prevention, mental health services, and foster care. All Thompson programs are trauma‑informed and evidence‑based/evidence‑informed with the intention of building resilience in our clients (ages 0‑18) and their families, both virtually and in person. The organization’s values are Excellence, Innovation, Commitment, Caring and Integrity.

Responsibilities

• Provide dependency case management services to families with verified abuse history and an open dependency case.
• Link high‑need youth in out‑of‑home care and their kin or fictive‑kin adults to service providers to increase protective capacities.
• Manage crises and coordinate care for high‑need teenagers.
• Write court reports and testify in court.
• Conduct face‑to‑face engagement with youth and families in the community.
• Maintain on‑call coverage for after‑hour needs, including nights and weekends.

Requirements

• Bachelor’s degree from an accredited college or university.
• At least one (1) year of full‑time professional experience providing child welfare services, which may include social, psychological, or correctional counseling; case management; volunteer services coordination for a children’s service program; or juvenile classification coordination.
• Valid driver’s license.
• Pass a drug screen and all required background checks, including fingerprinting.

Benefits

• Starting pay $19.50 – $23.50 per hour, based on education and experience.
• 3 weeks paid time off (PTO) in the first year plus 10 paid holidays.
• Health, dental, vision, short‑term and long‑term disability, and life insurance options.
• 401(k) match.
• Education reimbursement.
• Referral bonus.
• Eligibility for state loan repayment program (up to $50,000 of student loans).
• Paid time off for volunteering in the community.
• Free Employee Assistance Program (EAP) services.
• Mileage reimbursement.
• iPhone and laptop provided for eligible roles.
• Growth opportunities.

Schedule

Work hours vary based on client need and include an on‑call schedule for after‑hour coverage (nights/weekends). A large portion of time is spent face‑to‑face with high‑need teenagers.