Child Welfare Case Manager

About the role

Thompson, founded in 1886, operates across the Carolinas, Florida, Tennessee, and Kentucky, providing trauma‑informed, evidence‑based prevention, mental health services, and foster care for children and families (ages 0‑18) both virtually and in person. The organization’s values are Excellence, Innovation, Commitment, Caring, and Integrity.

Responsibilities

• Provide dependency case management services to families with verified abuse histories and open dependency cases.
• Manage crisis situations and coordinate care for high‑need youth in out‑of‑home placements.
• Engage kin and fictive‑kin adults to increase protective capacities and secure stable, safe homes for youth.
• Link youth and caregivers to service providers and community resources.
• Write court reports and testify in court as needed.
• Conduct face‑to‑face engagement with youth and families in the community.
• Maintain an on‑call schedule for after‑hour coverage, including nights and weekends.

Requirements

• Bachelor’s degree from an accredited college or university.
• At least one (1) year of full‑time professional experience providing child welfare services, such as social, psychological, or correctional counseling, case management, volunteer services coordination for a children’s program, or juvenile classification coordination.
• Valid driver’s license.
• Pass a drug screen and all required background checks, including fingerprinting.

Ideal candidate

• Passionate about working with youth and adolescents.
• Committed to making a measurable impact on the lives of others.
• Embraces the values of Excellence, Innovation, Commitment, Caring, and Integrity.

Pay

Starting pay ranges from $19.50 to $23.50 per hour, based on education and experience level.

Benefits

• Three weeks paid time off (PTO) in the first year, plus 10 paid holidays.
• Health, dental, vision, short‑term and long‑term disability, and life insurance options.
• 401(k) match.
• Education reimbursement.
• Referral bonus.
• Eligibility for the state loan repayment program (up to $50,000 of student loans).
• Paid time off for volunteering in the community.
• Free Employee Assistance Program (EAP) services.
• Mileage reimbursement.
• iPhone and laptop provided for eligible roles.
• Growth and advancement opportunities.