Child Support Specialist Trainee
Nature of Work
In a training capacity, performs entry-level Child Support Enforcement Work. Through formal classroom training and on the job training, job assignments are designed to develop familiarity with Child Support Laws, regulations, policies, programs, and services of the Bureau of Child Support Enforcement (BCSE).
What You'll Learn
- Perform beginning level Child Support case work in processing cases through locations, case development, initial notice to non-custodial parents regarding obligation and Child Support Enforcement involvement
- Acquire knowledge and abilities leading to the independent management of a case load in Child Support Enforcement
- Become familiar with agency policy and State and Federal Laws
- Locate parents, assets and sources of income and calculate the Child Support formula
- Research legal sources such as statutes, court opinions, rules and regulations
- Compile case information by reviewing public documents, interviewing customers, or gathering information from other agencies, and case files for the BCSE Attorney
- Respond to customer service inquiries to include resolution of less complex case issues
- Compose routine correspondence
- Maintain confidentiality of information
Position Details
- This position is located in Wood County
- Requires monthly evaluation and progress monitoring by supervisory staff during training period
Minimum Qualifications
Training: High school diploma or equivalent.
Experience: Four (4) years of clerical and/or paraprofessional experience.
Substitution: Successful completion of study from an accredited college or university may be substituted for the required experience at a rate of one (1) year of experience for thirty (30) credit hours of education.
Special Requirement: Availability of a vehicle for continuous use may be a requisite of employment.
Additional Information
To allow clerical/customer service, and corrections/community corrections experience to substitute for required training or experience.