Child Support Professional - 00295 - Sun-Tues 12AM-8AM

About the role

The Child Support Professional role at WellLife Network is a vital part of the Community Residence Program team. This position provides specialized care, supervision, and therapeutic support to youth in residence, fostering a safe and therapeutic environment.

Responsibilities

• Offer tailored supervision and care for each resident, ensuring their safety and well-being.
• Demonstrate positive behaviors and embody the program's core values to influence residents constructively.
• Utilize strength-based techniques to foster resilience and asset-building.
• Teach daily and independent living skills, track progress, and maintain a therapeutic milieu that supports emotional growth.
• Create a homely atmosphere by performing and coaching residents in household duties including cleaning, laundry, shopping, meal planning, and preparation.
• Participate in the development and review of service plans and apply trauma-sensitive practices in all interactions.
• Escort residents to appointments and activities, providing supervision and transportation.
• Promote and facilitate family involvement and reunification, using strength-based strategies.
• Offer formal and informal counseling to support emotional and social development.
• Aid in behavior management, crisis intervention, and support adherence to medication regimens.
• Complete all required documentation accurately and on time, promptly reporting incidents or unusual occurrences.
• Participate in special events, such as the annual Family Bonds retreat, and other duties as assigned.

Requirements

• A High School Diploma or equivalent (required).
• An Associate’s degree in human services or a related field preferred.
• A valid New York State driver’s license (required).

Qualifications

• Experience working with children with emotional or behavioral needs (preferred).
• A strong commitment to supporting youth through their personal growth and recovery journey.
• Patience, empathy, and a strong commitment to trauma-informed care.

Skills

• Positive behaviors and modeling.
• Strength-based practices.
• Emotional and social development support.
• Behavioral support and crisis intervention.
• Documentation and reporting.
• Household management and maintenance.
• Service planning and collaboration.
• Transportation and supervision.
• Family engagement and reunification.
• Counseling and mentoring.
• Meditation support and adherence to medication regimens.

Benefits

• Competitive hourly rate based on experience.
• Robust benefits package including medical, dental, vision, and 401k retirement plan (with matching).
• Work-life balance with paid time off, holidays, and personal days.
• Free and low-cost gym and wellness access and support.
• Ongoing professional development and career advancement opportunities.
• Meaningful work with direct impact on the lives of youth and their families.
• A supportive environment that values contributions and fosters a collaborative team culture.

Pay

Competitive hourly rate based on experience.

Schedule

Hours vary based on the needs of the residents and the collective bargaining agreement, with ratios of 3:1 during awake hours and 4:1 during overnight hours. Staff are required to be awake and alert at all times, without sleeping, to ensure continuous support and supervision.

Position Summary

The Child Support Professional is a compassionate and dedicated member of the Community Residence Program team, responsible for helping create a safe, structured, and therapeutic environment for children and adolescents with serious emotional disturbances. This position requires patience, consistency, and a trauma-informed approach that balances empathy with accountability while maintaining the highest standards of professionalism and care.

Essential Accountabilities

• Provide personalized supervision and support to each resident, ensuring their safety, well-being, and emotional stability.
• Consistently demonstrate positive behavior, professionalism, and respect, serving as a role model for residents and reinforcing the program’s core values.
• Utilize strength-based and trauma-informed techniques to build trust, promote resilience, and help residents identify and use their personal strengths.
• Teach and support residents in daily living, social, and independent living skills, documenting progress and celebrating accomplishments.
• Contribute to a nurturing and structured milieu that encourages emotional regulation, positive social interaction, and personal growth.
• Promote a home-like environment by participating in household routines and responsibilities such as cleaning, meal preparation, and organization, alongside residents.
• Participate in treatment and service planning meetings, contributing observations and insights to align care strategies with each resident’s goals.
• Accompany and transport residents to appointments, school, and recreational activities, maintaining safety and supportive engagement throughout.
• Encourage and facilitate family involvement when appropriate, maintaining a collaborative and supportive relationship with families to promote reunification and stability.
• Provide informal counseling, mentorship, and emotional support to help residents build coping strategies, communication skills, and confidence.
• Aid in behavior management, crisis intervention, and support adherence to medication regimens.
• Complete all required reports, logs, and documentation accurately and on time, maintaining compliance with program and OMH standards.
• Maintain a clean, organized, and safe living environment; coach residents in household responsibilities such as cleaning, laundry, shopping, and meal preparation.
• Attend staff meetings, training sessions, and special events, including the annual Family Bonds Retreat, contributing to a positive and collaborative team culture.
• Perform additional tasks as assigned, demonstrating flexibility, teamwork, and a commitment to the mission of providing comprehensive, compassionate care to youth and families.