Child Support Officer

Responsibilities

• Under the direction of the Eligibility & Enrollment Supervisor, the Child Support Officer is responsible for providing paralegal and non-legal functions related to the establishment and enforcement of child support orders.
• Interviewing mothers and alleged fathers.
• Locating absent parents.
• Establishing paternity of children.
• Establishing, modifying and enforcing court orders for child support, child care and/or medical support in an expedited child support process or through judicial court system.
• Collecting and disbursing payments.
• Maintaining case management records and files.
• Prioritizing and performing caseload and case management duties in accordance with established deadlines, policies and procedures by federal and state law and the MN Department of Human Services pertaining to the expedited process for obtaining consistent financial support for children.
• Researching and preparing legal documents for the review, approval and/or signature of the County Attorney in the process of obtaining adjudication or paternity or establishing, modifying and/or enforcing an order for child support.
• Testifying in court and court hearings regarding the factual basis for legal documents submitted before the court and other relevant factors pertaining to individual cases.
• Appearing at Expedited Court hearings for county-initiated motions and pro se matters.
• Providing information and explaining child support procedures, policies, rules etc. to educate and better assist clients.
• Locating absent parents through investigative efforts and cooperation with law enforcement, governmental agencies, internet, intergovernmental website portal, families and friends and employers.
• Accessing MN Driver Vehicle Services and Odyssey court document management system for current addresses and other information available within the State databases.
• Collecting child support payments and outstanding arrearages through enforcement methods provided by law.

Requirements

• High School Diploma or GED Equivalence
• Minimum of 3 years relatable human service experience in the area of child support, enforcement, public assistance or an equivalent combination of education and experience
• Valid Driver’s License
• Ability to pass a background check

Schedule

First (Day) shift

Pay

$28.04 - $35.78 per hour

Benefits

Steele County will contribute to HSA/VEBA $1,700 for single or $3,500 for family (if you elect to pay for our Medical insurance that is provided by Medica); other benefits that are available include dental, vision, life insurance, long term disability insurance, deferred compensation plan, pension plan, employee assistance program, paid time off, etc. Cost of living adjustment and pay increases per union contract. The pay range listed is our 2026 rates. We are currently set to receive a 4% cost of living adjustment on 1/1/2027.

Place of Work: On-site. Job Type: Full Time. Number of Openings: 2. Veterans Encouraged to Apply: Yes. Public Transportation Accessible: No.