Child Support Caseworker

About the role

The Utah Office of Recovery Services (ORS) seeks to promote responsibility and provide child support services while ensuring public funds are used appropriately. This role involves contributing to these missions.

Key Responsibilities

• Contribute to the promotion of responsibility and child support services.
• Help ensure parents are financially responsible for their children.
• Support children in care to help ensure parents are financially responsible.
• Ensure public funds are used appropriately through the efforts of the Bureau of Medical Collections.

Qualifications

• Proficiency in a technology-driven environment with intermediate to advanced computer skills.
• Exceptional ability to multi-task and quickly make decisions.
• Strong customer service and communication skills with an ability to assist people in a manner showing sensitivity, tact, and professionalism, without prejudice or bias.
• Ability to effectively contact individuals or organizations to secure delinquent payments, and/or arrange payment plans for money owed.
• Effectively interpret, clarify, explain, and apply agency policy and procedures, business practices, federal or state laws, and regulations.

Requirements

Background Check Required – Yes
Drug Test Required – No
Schedule Code – B - Competitive Service
Employment in this position requires a 12-month probationary period.

Benefits

• Job Stability
• Career Growth
• Meaningful Work
• Supportive Work Environment

Pay

$20.31 per hour

Schedule

Monday through Friday (8 a.m. - 5 p.m.)

Recruiter

Josh Stover
jstover@utah.gov
801.538.4251

Application Deadline

July 16, 2026

EEO Statement

The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Agency

The Office of Recovery Services is a division within the Department of Health and Human Services, whose primary mission is to promote responsibility.

Why You Should Join Our Team

Find out more about why Utah is a great place to work.