Child Support Caseworker

We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use

• for any list of duties/requirements/benefits, and

  for prose. Do NOT repeat job title as heading. Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

  or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. We need to extract substantive content: FT/PT status, salary range, remote/in-office, recruiter info, deadline, note about closing early, etc. But many of those are metadata; we can fold minor metadata into a short

  or drop it. The instruction: "Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

  or drop it." So we can include a short paragraph with FT/PT status, salary, location, recruiter, deadline maybe. But we need to preserve ALL substantive information. However we can drop some minor metadata? The instruction says "fold minor metadata into a short

  or drop it." So we can include a short paragraph summarizing metadata like FT/PT, salary, location, recruiter, deadline. That's okay. We need sections: About the role, Responsibilities, Qualifications, Benefits, Pay, Schedule maybe. Let's see what content we have. From posting: - FT/PT Status – Full Time - Salary – $20.28 - $32.20 (but later Starting Pay: $20.31 per hour, up to $22.60 after probation) - Remote Work / In-Office – In Office / On Site - Recruiter – Josh Stover | jstover@utah.gov | 801.538.4251 - Application Deadline – 9/25/2026 - Note about closing early. - Intro paragraph: "Are you looking for an opportunity to grow and expand your skills in an interesting and rewarding line of work? If so, this career may be the one for you! Experience a positive work-life balance, with a Monday through Friday (8 a.m. - 5 p.m.) work schedule and excellent benefits! Contribute to our communities by helping the Utah Office of Recovery Services (ORS) in their mission to promote responsibility, by providing child support services and support for children in care to help ensure parents are financially responsible for their children. ORS also helps ensure public funds are used appropriately through the efforts of our Bureau of Medical Collections." - Starting Pay: $20.31 per hour. The hourly rate of pay goes up to $22.60 per hour upon successful completion of a one-year probation period! - Key Responsibilities: bullet list (we need to extract) - Qualifications: bullet list - About The Role: Location – 150 E. Center Street, Provo, UT 84603; Background Check Required – You must successfully pass a criminal history check.; Drug Test Required – No; Schedule Code – B - Competitive Career Service -Employment in this position requires a probationary period - Why You Should Join Our Team Benefits: paragraph about work/life balance; then list: Job Stability, Career Growth, Meaningful Work, Supportive Work Environment. - The Agency: description of mission. - EEO Statement etc (boilerplate to remove) - Note about FTI/HIPAA etc (maybe keep? It's substantive? It's about confidentiality; maybe keep as part of About the role? It's legal boilerplate but maybe considered substantive? The instruction says remove EEO/equal-opportunity/scam-warning boilerplate. The FTI/HIPAA/CJI notice might be considered legal boilerplate; but it's about access to confidential info. Might be considered substantive? The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. That includes legal boilerplate. So we should remove that FTI/HIPAA etc. Thus we need to keep: intro paragraph, responsibilities list, qualifications list, benefits list, location, background check, drug test, schedule code, probation period note, work schedule (Monday-Friday 8-5), pay details, maybe recruiter/contact info as minor metadata. We need to decide sections: About the role (maybe include location, background check, drug test, schedule code, probation period). Responsibilities (list). Qualifications (list). Benefits (list). Pay (maybe include starting pay and probation increase). Schedule (maybe include Monday-Friday 8-5). However we should avoid thin sections. Could combine Pay and Schedule into one section? But spec says use headings for those sections if content exists. We have specific pay info, so we can have Pay section. Schedule: we have Monday-Friday 8-5 work schedule mentioned; also schedule code B. So we can have Schedule section. We need to ensure we don't create sections with filler like "not specified". We have real content. We must not repeat job title as heading. No job title given explicitly but we can ignore. We must not include Job ID/requisition numbers as headings; we don't have any. We need to output only HTML fragment, no /, no markdown. Let's craft:

  Full‑time position located at 150 E. Center Street, Provo, UT 84603. Recruiter: Josh Stover (jstover@utah.gov, 801.538.4251). Application deadline: September 25, 2026 (posting may close earlier if a sufficient applicant pool is received).

  Then sections:

  About the role

  Experience a positive work‑life balance, with a Monday through Friday (8 a.m. - 5 p.m.) work schedule and excellent benefits! Contribute to our communities by helping the Utah Office of Recovery Services (ORS) in their mission to promote responsibility, by providing child support services and support for children in care to help ensure parents are financially responsible for their children. ORS also helps ensure public funds are used appropriately through the efforts of our Bureau of Medical Collections.

  • Location: 150 E. Center Street, Provo, UT 84603
  • Background check required – must successfully pass a criminal history check.
  • Drug test required – No
  • Schedule Code: B – Competitive Career Service (position requires a probationary period)
  But note: we already mentioned work schedule in prose; maybe we should not duplicate. Could keep schedule in About the role prose and not list. However we need to preserve all substantive info; listing location, background check, drug test, schedule code is fine. But we also have a separate Schedule section maybe; we could move schedule details there. Let's think: The About the role section could contain the mission description; the location, background check, drug test, schedule code could be separate maybe under About the role as list. That's okay. Now Responsibilities:

  Responsibilities

  • Receive extensive training to learn the interesting process of legally establishing paternity and child support orders, and/or enforcing orders by collecting child support and enforcing other provisions within the order.
  • Verify and/or correct balances owed, determine appropriate legal action including garnishment or liens.
  • Prepare documentation in support of cases presented in court hearings.
  • Conduct research to gather evidence, analyze facts, and apply knowledge of the Office of Recovery Services' rules, regulations, and policies.
  Qualifications:

  Qualifications

  • Proficiency in a technology‑driven environment with intermediate to advanced computer skills.
  • Exceptional ability to multi‑task and quickly make decisions.
  • Strong customer service and communication skills with an ability to assist people in a manner which shows sensitivity, tact and professionalism, without prejudice or bias.
  • Ability to effectively contact individuals or organizations to secure delinquent payments, and/or arrange payment plans for money owed.
  • Effectively interpret, clarify, explain and apply agency policy and procedures, business practices, federal or state laws, and regulations.
  Benefits:

  Benefits

  In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture.

  • Job Stability: Enjoy the security and reliability of employment within a well‑established organization.
  • Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
  • Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
  • Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.
  Pay:

  Pay

  Starting pay: $20.31 per hour. The hourly rate of pay goes up to $22.60 per hour upon successful completion of a one‑year probation period.

  Schedule:

  Schedule

  Monday through Friday, 8 a.m. – 5 p.m.

  We might also include the salary range $20.28 - $32.20 from earlier but we have specific starting pay and probation increase. The range may be broader; we should preserve all substantive info. The posting had both a range and specific starting pay. We should include both? The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. So we need to include the salary range as well. However we already have starting pay and probation increase; the range may be the overall possible range for the position. We can include both: maybe note that the salary range is $20.28–$32.20, with starting at $20.31 and increase to $22.60 after probation. We'll include that in Pay section. Thus Pay section:

  Pay

  Salary range: $20.28 – $32.20 per hour. Starting pay: $20.31 per hour, increasing to $22.60 per hour after successful completion of a one‑year probation period.

  Now we need to ensure we didn't include any boilerplate like EEO, legal statements, etc. We removed those. Check for duplicated lines: we have not repeated. Now ensure we didn't create any empty sections. All sections have content. Now output HTML fragment only. Let's craft final HTML:

  Full‑time position located at 150 E. Center Street, Provo, UT 84603. Recruiter: Josh Stover (jstover@utah.gov, 801.538.4251). Application deadline: September 25, 2026 (posting may close earlier if a sufficient applicant pool is received).

  About the role

  Experience a positive work‑life balance, with a Monday through Friday (8 a.m. - 5 p.m.) work schedule and excellent benefits! Contribute to our communities by helping the Utah Office of Recovery Services (ORS) in their mission to promote responsibility, by providing child support services and support for children in care to help