Child Support Agent II

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Continue Job Details Job Title* Job ID Description Salary Qualifications Special Requirements Miscellaneous Continue |Go Back Preview and Submit job listing from to Featured Total After completing all the steps, click Preview to open a preview of your listing in a new window or click Proceed to Checkout where you can purchase the listing for the duration you specified. Preview Proceed to Checkout Pay Later Cancel Human Resources ◄ Back to All Categories Child Support Agent II Richmond County Government is recruiting a full-time Child Support Agent for the Department of Social Services. Description Of Work Responsibilities in this position involves the initiation, preparation and organization in the Child Support Enforcement and/or Establishment (IV-D) program. This may include interviewing public assistant and non-public assistant clients, explaining the program, and obtaining data regarding the absent parent; determining the course of action; locating the absent parent; and establishing paternity and/or support obligations through the court system. Enforcement is primarily involved in in-depth investigation and preparation of cases for court, the enforcement of court support orders, and variables affecting a case and the independent role in presenting cases (with the attorney) in the courtroom. Other duties may require collection of support payments, public relations, administration, and other duties as assigned. Job Duties Absent Parent Location, Establishment of Paternity, Establishment of Support Obligations, Collection of Support Payments, and Enforcement of Support Obligations. Other duties will be accepting all appropriate referrals from WFFA, Medicaid, State Foster Home, and Non-Public Assistance. Knowledge, Skills And Abilities Thorough knowledge of the Child Support Establishment and Enforcement programs and applicable legal procedures; considerable ability to interview clients, absent parents and related sources, and to investigate cases; considerable ability to organize, analyze, and summarize case information; basic math skills, ability to establish and maintain effective working relationships with clients and absent parents, location resources, office of the Clerk of Court, Magistrates, District Attorney, Sheriff, and other court officials, and private attorneys. Accuracy and timeliness must be demonstrated in this position. Access to an automobile for in and out of county travel will be necessary. Bilingual preferred. Minimum Education And Experience A four year degree and six months experience in eligibility, investigative, judiciary, or legal work that provides knowledge, skills and abilities needed to perform the work; or an Associate’s degree in business administration, human resources, law enforcement or closely related Degree and two years of experience in eligibility, investigative, judiciary, or legal work that provides knowledge, skills and abilities needed to perform the work; or graduation from high school and three years of experience in eligibility, investigative, judiciary, or legal work that provides knowledge, skills and abilities needed to perform the work; or an equivalent combination of education and experience. Benefits: Group medical insurance, twelve days paid vacation, twelve days paid sick leave, life insurance, retirement program and Supplement 401-K. ADA Compliance: The County of Richmond is and Equal Opportunity Employer. ADA requires the County to provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are invited to discuss accommodations. DISCLAIMER: This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. This job description is intended to provide guidelines for job expectations and the employee’s ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Qualified applicants may complete a PD-107 found at www.richmondnc.com and return to one of the following: Email to: apply@richmondnc.com Mail to Richmond County Human Resources, PO Box 504, Rockingham, NC 28380 OR Fax to 910-410-1127 OR Drop off in a sealed envelope in the red drop box at 125 Caroline Street, Rockingham NC 28379 OR Apply online at NCWorks.gov or in person at the NCWorks Career Center at 115 W Franklin St, Rockingham, NC 28379 Phone calls, voicemails, emails and in person appointments for the purpose of checking on the status of an application will not be accepted by HR. Applications will be accepted until the position is filled. Richmond County is an EOE. Job Details Category Human Resources Status Open Posted March 10, 2026 8:00 AM Closing Open Until Filled Tools Download ApplicationJob Profiles Steps 1. Listing Information This section is complete2. Job Details This section is complete3. Preview and Submit This section is complete Listing Information Category* Advertising and PR Services Aerospace and Defense Banking Business Services Computer/IT Services Construction Education Engineering Services Financial Services Government and Military Healthcare Services Insurance Internet Services Nonprofit Other/Not Classified Printing and Publishing Real Estate Restaurant/Food Services Retail Choose from Full List Display* Display Starts: October 2026 Sun Mon Tue Wed Thu Fri Sat 27 28 29 30 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 1 2 3 4 5 6 7 Qualifications Special Requirements Miscellaneous Continue |Go Back Preview and Submit job listing from to Featured Total After completing all the steps, click Preview to open a preview of your listing in a new window or click Proceed to Checkout where you can purchase the listing for the duration you specified. Preview Proceed to Checkout Pay Later Cancel Job Title* Job ID Qualifications Special Requirements Miscellaneous Continue |Go Back Human Resources ◄ Back to All Categories Child Support Agent II Richmond County Government is recruiting a full-time Child Support Agent for the Department of Social Services. Minimum Education And Experience A four year degree and six months experience in eligibility, investigative, judiciary, or legal work that provides knowledge, skills and abilities needed to perform the work; or an Associate’s degree in business administration, human resources, law enforcement or closely related Degree and two years of experience in eligibility, investigative, judiciary, or legal work that provides knowledge, skills and abilities needed to perform the work; or graduation from high school and three years of experience in eligibility, investigative, judiciary, or legal work that provides knowledge, skills and abilities needed to perform the work; or an equivalent combination of education and experience. Benefits: Group medical insurance, twelve days paid vacation, twelve days paid sick leave, life insurance, retirement program and Supplement 401-K. ADA Compliance: The County of Richmond is and Equal Opportunity Employer. ADA requires the County to provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are invited to discuss accommodations. DISCLAIMER: This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. This job description is intended to provide guidelines for job expectations and the employee’s ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Qualified applicants may complete a PD-107 found at www.richmondnc.com and return to one of the following: Email to: apply@richmondnc.com Mail to Richmond County Human Resources, PO Box 504, Rockingham, NC 28380 OR Fax to 910-410-1127 OR Drop off in a sealed envelope in the red drop box at 125 Caroline Street, Rockingham NC 28379 OR Apply online at NCWorks.gov or in person at the NCWorks Career Center at 115 W Franklin St, Rockingham, NC 28379 Phone calls, voicemails, emails and in person appointments for the purpose of checking on the status of an application will not be accepted by HR. Applications will be accepted until the position is filled. Richmond County is an EOE. Human Resources ◄ Back to All Categories Child Support Agent II Richmond County Government is recruiting a full-time Child Support Agent for the Department of Social Services. Minimum Education And Experience A four year degree and six months experience in eligibility, investigative, judiciary, or legal work that provides knowledge, skills and abilities needed to perform the work; or an Associate’s degree in business administration, human resources, law enforcement or closely related Degree and two years of experience in eligibility, investigative, judiciary, or legal work that provides knowledge, skills and abilities needed to perform the work; or graduation from high school and three years of experience in eligibility, investigative, judiciary, or legal work that provides knowledge, skills and abilities needed to perform the work; or an equivalent combination of education and experience. Benefits: Group medical insurance, twelve days paid vacation, twelve days paid sick leave, life insurance, retirement program and Supplement 401-K. ADA Compliance: The County of Richmond is and Equal Opportunity Employer. ADA requires the County to provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are invited to discuss accommodations. DISCLAIMER: This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. This job description is intended to provide guidelines for job expectations and the employee’s ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Qualified applicants may complete a PD-107 found at www.richmondnc.com and return to one of the following: Email to: apply@richmondnc.com Mail to Richmond County Human Resources, PO Box 504, Rockingham, NC 28380 OR Fax to 910-410-1127 OR Drop off in a sealed envelope in the red drop box at 125 Caroline Street, Rockingham NC 28379 OR Apply online at NCWorks.gov or in person at the NCWorks Career Center at 115 W Franklin St, Rockingham, NC 28379 Phone calls, voicemails, emails and in person appointments for the purpose of checking on the status of an application will not be accepted by HR. Applications will be accepted until the position is filled. Richmond County is an EOE.