Child & Family Services Program Manager

Under general supervision from the Director of Human Services, the Child and Family Services Program Manager performs complex professional work managing child and family services programs and staff.

Responsibilities

• Plans, manages, evaluates, and directs overall operations and work activities of the department both strategically and on a day-to-day basis.
• Collaborates with leadership team to develop and implement department policies and procedures.
• Oversees activities of supervisors and staff; provides support and consultation to direct reports and staff.
• Leads department meetings.
• Works with Human Resources to manage and direct personnel functions of the department, including recruiting, training, and performance management.
• Supports healthy work culture by encouraging continuous improvement of staff.
• Performs staff evaluations; disciplinary actions; and addresses complaints and problems.
• Issues performance improvement plans or discipline when staff is underperforming.
• Sets management financial objectives and priorities along with the child and family services leadership team to prioritize, measure, and evaluate budget goals.
• Participates in annual budget process and provides suggestions for child and family services programs.
• Monitors program area revenues and expenditures.
• Works with accounting staff to develop short and long-range financial outlooks for the department.
• Manages programs including: child protection and child welfare services (out-of-home placements, truancy, adoption, foster care), mental health, chemical dependency, home and community-based waiver services, long-term care needs assessments, case management services, licensing of foster care, health plan care coordination, and other programs as necessary.
• Serves on various boards and speaks at County meetings, social organizations, or community events to promote department programs.
• Engages in professional development and training; networks with other departments, agencies, and organizations to expand knowledge of services and coordination.
• Facilitates meetings, processes, and dialogue to encourage collaborative outcomes and relationships with internal county business, community partners, and community members.
• Performs other duties of a comparable level or type, as required.
• Keeps abreast of changing legislation, trends, policies, and developments in areas of responsibility.
• Attends various state, regional, and local training sessions.

Requirements

• Bachelor’s degree in behavioral or social sciences, Business Administration, Social Work, Nursing, or closely related field.
• 3–5 years of child and family services, county, or state human services experience.
• 3 years of experience working in a lead, supervisory, or management capacity; preferably in county human services.
• Valid driver’s license.
• Ability to pass a standard background check.

Benefits

• Steele County contributes to HSA/VEBA: $1,700 for single or $3,500 for family (if electing Medica medical insurance).
• Dental, vision, life insurance, and long-term disability insurance.
• Deferred compensation plan and PERA pension plan.
• Employee assistance program.
• Paid time off.
• Student loan forgiveness.

Pay

$103,064.00 – $131,310.00 annually.

Schedule

• Full-time, first shift (day).
• On-site.