Child & Family Services Case Manager

About the role

The Iowa Department of Health and Human Services (HHS), Division of Family Well-Being & Protection, Bureau of Child Protective Services, is hiring a Child & Family Services Case Manager for the Northern Iowa Service Area based out of Dallas County HHS (25747 N Ave., Ste A, Adel, IA 50003) covering Adel and surrounding areas.

Responsibilities

• Coordinate services and resources tailored to each family’s needs
• Monitor progress and celebrate milestones, big and small
• Support permanency planning to ensure children have stable, loving homes
• Advocate for families through collaboration with service providers and legal partners
• Help address underlying issues and promote reunification whenever possible
• Assess risk and safety factors affecting children and families in a variety of settings
• Schedule and conduct monthly in-home visits with parents and children
• Complete timely and accurate documentation, including case notes and court reports
• Attend court hearings and testify as required
• Respond to crisis situations with urgency, offering immediate support and stabilizing interventions
• Collaborate with legal professionals, law enforcement, treatment providers, and other community partners
• Manage a diverse and dynamic caseload with flexibility and analytical reasoning

Requirements

• Engagement and advocacy
• Crisis management
• Oral and written communication skills
• Observational, critical thinking and analytical skills
• Prioritization and time management

Qualifications

• Graduation from an accredited four-year college or university
• The equivalent of four years of full-time technical work experience involving direct contact with people in overcoming their social, economic, psychological, or health problems
• An equivalent combination of education and experience substituting the equivalent of one year of full-time qualifying work experience for one year (thirty semester or equivalent hours) of the required education to a maximum substitution of four years

Skills

• None specified

Benefits

Working for the State of Iowa comes with its perks. In addition to a competitive salary, you'll enjoy a comprehensive benefits package designed to support your well-being and professional growth:

• Health, Dental, and Vision Coverage
• Paid Time Off
• Retirement Plans
• Flexible Spending Accounts
• Employee Assistance Program
• Employee Discount Programs

Pay

Competitive salary

Schedule

Full-time Monday–Friday 8:00 AM–4:30 PM

Background Check

Required

EEO/AA Employer

The State of Iowa is an EEO/AA Employer

Additional Information

HHS values those with “lived experience” and encourages adults who were fostered as youth, foster parents, and/or parents who were in the DHS system to apply. Minorities, women, persons with disabilities and veterans are encouraged to apply (Hearing and Speech Impaired – Relay Iowa 1-800-735-2942 TDD).

Minimum Qualification Requirements

Graduation from an accredited four-year college or university; OR the equivalent of four years of full-time technical work experience involving direct contact with people in overcoming their social, economic, psychological, or health problems; OR an equivalent combination of education and experience substituting the equivalent of one year of full-time qualifying work experience for one year (thirty semester or equivalent hours) of the required education to a maximum substitution of four years.

Additional Qualification Requirements

Designated positions in this job class require applicants to obtain the required Chauffeurs License and endorsements within a period of time as determined by the appointing authority at the time of hire.