Child Care Product Manager

About the role

We are seeking an experienced Product Manager to lead the end-to-end delivery of digital applications and services. The ideal candidate will manage products throughout the full lifecycle, working closely with business, UX, engineering, and other stakeholders to deliver user-focused digital solutions. This role supports the Child Care for All program initiative with technology.

Responsibilities

• Lead product strategy, planning, development, launch, and continuous improvement of digital products.
• Conduct user research, analyze data, and leverage industry best practices to identify user needs and opportunities.
• Develop and maintain product roadmaps aligned with strategic goals and business outcomes.
• Manage product priorities and determine which features and enhancements deliver the greatest user and business value.
• Define and monitor KPIs and outcomes to support data-driven product decisions.
• Translate user needs and business requirements into user stories, acceptance criteria, and system requirements.
• Collaborate with UX, engineering, program teams, and stakeholders to ensure technical feasibility and successful delivery.
• Manage the product lifecycle across planning, analysis, design, development, testing, deployment, and maintenance.
• Build strong relationships with senior leaders, program owners, agencies, and cross-functional stakeholders.
• Facilitate collaboration among diverse teams and ensure alignment toward common product goals.
• Use qualitative and quantitative data, including analytics, to prioritize enhancements and new features.
• Identify risks, solve complex problems, and proactively address issues throughout the product lifecycle.

Qualifications

• 8+ years of proven experience in Product Management supporting digital products and features.
• Hands-on experience managing products through the complete SDLC.
• Strong experience developing product roadmaps and prioritizing features based on user and business value.
• Experience using data and analytics to drive product decisions and prioritization.
• Strong understanding of Agile software development and product delivery practices.
• Experience working across multiple platforms, technology ecosystems, and emerging technologies.
• Strong analytical, problem-solving, and decision-making skills.
• Demonstrated ability to influence senior leaders and build strategic relationships.
• Excellent written, verbal, communication, and presentation skills.
• Strong attention to detail with the ability to manage multiple priorities.
• Self-motivated, proactive, and comfortable working in a collaborative and fast-paced environment.