Child Care Eligibility Specialist I

About the role

CDA Child Development Associates, Inc. is a community-based, multiservice non-profit agency committed to promoting children's healthy development and future success through supportive services.

Responsibilities

• Conduct eligibility interviews and enroll families in the Alternative Payment Program.
• Process eligibility status changes and ensure compliance with regulations.
• Build strong relationships with families and provide necessary resources and referrals.
• Track and monitor eligibility and status on families receiving childcare services, submitting reports as needed.
• Calculate family fees and follow up on all changes as required.
• Maintain organized family files to create an accurate paper trail showing eligibility for childcare services.
• Initiate prompt and professional responses to clients, co-workers, and others, prioritizing workload to meet deadlines.
• Participate in various learning opportunities including workshops, conferences, staff meetings, and trainings.

Requirements

• Must have strong clerical, administrative, and computer skills.
• Valid auto registration and insurance.

Qualifications

• Education and/or experience demonstrating knowledge, skills, and abilities as outlined.
• Associate degree in administration, human services, business, social work, or related field preferred.
• One to two years’ experience, education, or training in a similar role.
• Bilingual/Spanish proficiency preferred.

Skills

• Compassion and dedication to making a difference in children and families' lives.
• Adaptability and attention to detail, capable of handling complex policies and regulations.
• Exceptional service delivery with confidentiality maintained.
• Ability to build trust and form strong relationships with diverse individuals.

Benefits

• Medical, dental, and vision coverage with 80% employer-paid benefits in the first year, and 100% thereafter.
• Ongoing training and staff development opportunities.
• Flexible spending account.
• Legal service plans.
• Paid holidays, sick pay, and vacation time.
• Up to 5 bonus days after 3 years, and up to 15 bonus days after 10 years.
• Long-term disability insurance.
• Group and voluntary life insurance plan.
• Annual employer contribution plan and employee 401(k) contribution.
• Employee assistance program.

Pay

$30.01 per hour, equivalent to $62,420.80 annually.

Schedule

Full-time, Monday—Friday, 40 hours per week, 8:30 AM to 5:00 PM. May require evening and weekend hours based on program needs. Hybrid office/remote options available after training completion.