Child and Youth Program Operations Clerk

Navy Child and Youth Programs (CYP) offers early care and youth services in center-based (birth to five), facility-based (age 5-12), and recreational environments (teen; youth sports and fitness).

About the role

The CYP Operations Clerk serves as a front-line representative and administrative liaison, managing the CYP waitlist, coordinating enrollment, overseeing recordkeeping, and collecting parent fees, along with operating various data processing systems.

Responsibilities

• Record Keeping and Reporting
  • Prepares and maintains reports, correspondence, statistical, and financial data for CYP components (e.g., CDC, CDH, SAC, YP, R&R, USDA).
  • Ensures child registration and enrollment paperwork is complete and current.
  • Maintains accurate and up-to-date USDA food program records.
  • Reviews and submits completed paperwork for background checks.
  • Maintains office files and records.
  • Provides required information to agencies such as Family Advocacy, Naval Investigative Services, Environment, Safety and Fire personnel, and USDA.
  • Prepares and submits daily, weekly, and monthly reports in compliance with policies and ensures timely submission.
  • Conducts record research and follows up to resolve discrepancies or problems.
  • Notifies supervisor of discrepancies or unresolved issues.
• Liaison with Families and Programs
  • Provides front desk coverage, logs children in and out of the facility, and answers questions about programs, services, financial obligations, waiting lists, events, and policies.
  • Assists with disseminating information to CDH providers regarding training schedules, certification processes, application status, and USDA reporting requirements.
  • Handles telephone inquiries and refers calls to appropriate personnel when necessary.
  • Performs resource and referral duties and assists in maintaining the current waiting list.
• Fees and Supplies
  • Collects fees and records payments according to proper procedures.
  • Notifies supervisor of delinquent payments.
  • Completes daily activity reports and ensures proper deposit of funds following cash handling procedures.
  • Monitors supplies and resources and notifies supervisor of items needing reorder.
• Additional Responsibilities
  • Serves as a mandatory reporter to Family Advocacy and Child Protective Services for suspected child abuse or neglect, as prescribed by local policy.
  • Performs other assigned duties.

Requirements

• Must satisfactorily complete all background checks for child care positions, including fingerprint checks, a Tier 1 with Child Care check, Tier 3 (if applicable), and a State Criminal History Repository (SCHR) check.
• Must successfully pass the E-Verify employment verification check; discrepancies must be resolved as a condition of employment.
• Must pass a pre-employment physical, provide evidence of immunization, be free of all communicable diseases, and obtain appropriate immunization against communicable diseases.
• Must be 18 years of age or older.
• Must successfully obtain and maintain appropriate security clearance as needed.
• Must complete required training certificates and maintain certifications or credentials required by Federal, State, and/or national accreditation institutions for DoD's Child and Youth Programs.
• Must be a U.S. citizen for secret eligibility.

Qualifications

Resumes must demonstrate experience and knowledge, skills, and abilities (KSAs) relevant to this position. A qualified candidate possesses:

• Knowledge of administrative support functions.
• Knowledge of general office automation software, practices, and procedures.
• Knowledge of military CDC, CDH, SAC, YP, R&R, and USDA Food Programs.
• Ability to maintain a computerized database.
• Working knowledge of computer keyboard and Child and Youth Management System (CYMS) or equivalent database system.
• Ability to maintain accurate reports, records, and military-style documents.
• Ability to communicate effectively in English, both verbally and in writing.
• Skill in cash handling.
• Two (2) years of administrative experience.

Education

• Must provide a copy of your H.S. Diploma, GED, or College Transcripts (showing degree awarded/conferred) when applying.
• If your degree has not been awarded, you must also provide a copy of your HS Diploma or equivalent, along with certificates of completion for DoD-approved competency-based training courses and/or a valid CDA/MSA credential(s).

Benefits

• Employee Discounts
  • 100% discount for the first child enrolled and 25% discount for each additional child enrolled in CYP programs (Child Development Center, 24/7 Center, School Age Care, or Family Child Care).
  • Discount applies to full-time, part-time, and flexible staff working a minimum average of 15 hours per week.
• Leave
  • Annual Leave: 13 days per calendar year (earned incrementally; must be onboard 90 days before use).
  • Sick Leave: 13 days per calendar year (earned incrementally).
  • Paid Holidays: 11 per year.
• Insurance
  • Medical (including vision) and dental insurance (immediate enrollment, no waiting period).
• Retirement and Savings
  • NAF Retirement Plan.
  • 401K Savings Investment Plan with employer match up to 3%.
• Additional Benefits
  • Basic life insurance with optional life and spouse/dependent coverage.
  • Medical savings account (FSA).
  • Access to Morale, Welfare & Recreation Programs (golf courses, marinas, gyms/fitness centers, bowling centers, restaurants).
  • Discounted tickets and travel options, and shopping privileges at the Navy Exchange.