Chief Quality Officer

Responsibilities

• Provide training and guidance to QC and QA functions in their separate spheres of operations.
• Work with HOD’s / COD’s to establish long-term goals for both departments.
• Ensure the voice of the customer is heard by both groups and the rest of the organization.
• Interact with Senior Management at the OEM to understand their expectations and translate actionable activities within QC or QA as appropriate.
• Leads and is ultimately responsible for Quality (QA & QC) activities throughout the MOBIS Georgia plant.
• Ensure that projects are implemented in a timely manner and improvements are sustained by the organization.
• Quality Assurance & New Model Launch Management (MOBIS Product Development System / APQP)
• Improve CS/RS related claims as well as quality cost.
• Manage monthly claim process, recall/campaign and service actions.
• Manage external issues such as NHTSA, IQS/VDS, IATF, etc.
• Control internal communication with related teams about field issues.
• Quality Control KPI Management
• Profitability Improvement / Customer Incoming Quality (ppm) / Man Power (Salary & Hourly) / Policy Demerits (Customer Line Stop & Safety)
• Internal/External Quality Index Management
• Internal/Customer Issue per day
• Supplier/Process Quality (ppm)
• Supplier Chargeback

Qualifications

• Experience: 10 years
• Managerial Experience: 8+ years
• Education: Bachelor’s Degree (BA/BS) required, MBA desired
• Field: Engineering, Quality, or related field.
• Equivalent Experience/Education: 15 years of experience in a manufacturing/automotive field
• Communication Skills: Advanced
• Foreign Language: N/A
• Mathematical Skills: Intermediate
• Automotive Quality Assurance experience: 5+ years
• Automotive Quality Control experience: 5+ years
• OEM or Tier 1 supplier manufacturing experience: Preferred