Chief Product Officer

About the role

Viz.ai is the leader in building and deploying AI-powered Care Pathways and helping doctors do their work. The Viz Platform is deployed in 2,000 hospitals across the United States and trusted by many of the leading life sciences companies. The platform uniquely combines real-time, multimodal clinical data with deep clinician engagement to detect disease earlier, coordinate care teams, and help ensure patients receive the right treatment faster. Viz.ai was the first company to be awarded CMS reimbursement for AI and is ranked the #1 Healthcare AI Platform by hospitals and health systems in the Black Book Research survey.

Responsibilities

• Define and execute the long-term product vision and roadmap for the Viz.ai platform, including care pathway expansion, AI capabilities, EHR integrations, and life sciences data infrastructure.
• Ensure product strategy is grounded in clinical evidence, market insights, and customer feedback, and communicate that strategy clearly across customers and internal teams.
• Own key product adoption targets, including weekly active users, engagement, activation, retention, and workflow optimization.
• Treat each care pathway as its own product-market fit opportunity, knowing where to strengthen mature products, accelerate adoption, validate new opportunities, or reduce investment.
• Develop business cases for new platform investments, lead pricing strategy for new pathway launches, and own product-driven ARR contribution.
• Understand the operational and financial factors that influence hospital adoption, including care leakage, referral capture, service-line ROI, clinician capacity, and reimbursement.
• Recognize how the priorities of enterprise buyers differ from those of frontline clinicians.
• Build scalable implementation capabilities through standardized configurations, self-service activation tools, documentation, and integration playbooks that reduce deployment effort.
• Lead product launch strategy and commercial readiness, using customer and go-to-market feedback to continuously improve the roadmap.
• Build the product capabilities and evidence needed to demonstrate measurable value for life sciences partners, including patient identification, care gap closure, clinical workflow improvements, and ROI.
• Serve as a cross-functional force across the business, not just within product through surfacing risks, aligning leaders, and driving execution in areas without a clear single owner.
• Operate comfortably at the board level, translating product strategy and business performance into a narrative executives and the board can act on.

Requirements

• Bachelor's degree required; advanced degree or MBA preferred.
• 15+ years of product management experience, including at least 5 years in a senior product leadership role.
• 5+ years leading Product Design and UX/UI organizations.
• Deep experience building and scaling healthcare SaaS products, including clinical workflows, EHR integrations, or healthcare data platforms, with a track record of taking AI-native SaaS platforms from early traction to broad market scale.
• Working knowledge of EHR integration standards and healthcare interoperability.
• Demonstrated success developing platform-level product strategy across multiple products, customer segments, or care areas.
• Proven track record increasing product adoption, engagement, activation, or retention in complex enterprise or healthcare environments.
• Strong, demonstrated customer centricity in product development with a track record of building based on direct, on-site time with customers, not secondhand input.
• Deep understanding of clinician behavior and the real-world workflows that drive or prevent adoption.