Jobs · Marketing · New York

Chief Product Officer

Monstro · New York, NY · 1 wk ago
On-siteMarketing$336k–$399k/yrFull-time

About Monstro

Monstro is a governed AI platform for regulated financial institutions. We give banks and wealth managers a way to deliver trusted advice digitally — to every client, not just the top tier.

What makes this possible

The system is built such that every recommendation reflects the institution's own views, policies, and permissions. Every output is auditable, traceable, and reversible, and client data stays under the institution's control. Generative AI shapes how advice is designed; at runtime, execution is deterministic — so every output can be explained and stood behind, not just trusted.

The work

We are building for a high-stakes industry where the work has real consequences. The challenge is to make advice more personal and more available without making it less trusted — to build AI that institutions can audit, explain, and reverse, in a domain where being wrong carries real cost. That is a hard problem, and it is the reason to be here.

About the Role

The Chief Product Officer role at Monstro is a rare opportunity to own a transformational, category-creating product - strategy, roadmap, design, execution, and the team that delivers it - across two products that define a new standard for how AI operates inside financial institutions.

What You’ll Do

  • Lead & Grow the Product Team

    • Inherit and lead an existing team of two product managers with initial systems in place - and build on that foundation as the company scales
    • Set the standard for planning, prioritization, decision-making, and quality
    • Lead design from day one and hire product talent as scope grows
  • Post-MVP - Client Feedback - Scale

    • Own the next phase: enhancing the product based on roadmap priorities and real client feedback
    • Own client delivery - implementation, configuration, and go-live at client sites - in close partnership with engineering
    • Work with large institutional design partners to shape the product from MVP into deployment across millions of users
    • Manage the roadmap across both products as client priorities and business direction evolve
  • Dual Product Ownership

    • Own the bank-branded consumer experience and the institutional platform for bankers, advisors, and operators
    • Define how these two products connect, share intelligence, and reinforce each other
    • Ensure both meet the precision and accountability standards institutional clients require
  • Product Operating System

    • Define a modern, AI-first product process for a regulated, high-accountability environment
    • Leverage AI tools natively across prototyping, requirements, user journeys, and technical handoff
    • Build from first principles - Monstro is not a variation on existing banking or fintech patterns
  • Category Definition

    • Create the language and mental models for a new category of AI-native financial infrastructure
    • Define how banks guide customers using AI-native intelligence - personalization, guidance, and actionability at scale
    • Own Monstro's product narrative with bank partners, institutional design partners, and the market

What Success Looks Like

  • The product operating model is defined and running - teams know how decisions are made, how work is prioritized, and how quality is maintained, with high autonomy and a consistent quality bar
  • Engineering and design partnerships are tight - product, design, and engineering operate as a unified function with shared standards and fast iteration cycles
  • Client feedback from the first bank deployments directly shapes the next iteration of the product - nothing is assumed, everything is validated
  • Institutional design partners are actively shaping the roadmap, and the product grows increasingly solidified, frictionless, and scalable with each deployment
  • Each new deployment is faster, cleaner, and more informed than the last - compounding momentum as Monstro scales
  • Product is a strategic partner to the business as Monstro scales globally - roadmap decisions reflect both client priorities and commercial demands of entering new markets
  • Monstro's product becomes the standard others in the industry benchmark against

What We’re Looking For

  • 15+ years in product overall, with meaningful time at the CPO or equivalent level in an early-stage or growth-stage environment
  • AI-native mindset with hands-on experience across prototyping, requirements, user stories, and technical handoff
  • Deep experience in fintech, wealth, banking, or complex regulated data products
  • Proven track record leading two distinct products - consumer and institutional - and managing the complexity between them
  • Experience taking a product from initial launch through client feedback cycles into scaled institutional deployment
  • Comfortable inheriting a small team and building it into a high-performing product organization
  • Strong builder DNA - lean teams, fast iteration cycles, real client constraints
  • Bachelor's degree in Computer Science, Engineering, Business, or related field; MBA or advanced degree a plus
  • Calm, precise communicator across executive conversations, institutional partner meetings, and day-to-day with engineering and design

Why Monstro?

  • Ownership & Impact: Shape the future of AI-powered finance — building a category-defining product used by consumers and institutions around the world.
  • Experienced Team: Join a team with leadership that has a track record of scaling companies from early stage to major exits.
  • Principles-Driven Culture: Work in a culture that values speed, ownership, and impact — what most companies achieve in 90 days, we do in 45.
  • Comprehensive Compensation Package: Competitive salary, equity, and robust benefits package, including paid health, vision, dental, and disability coverage.

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