Chief Product Officer

Responsibilities

• Own and evolve the product vision and strategy aligned with AAIS’s mission and Member priorities.
• Collaborate with Product Leaders to provide strategic oversight across product suites (e.g., personal, commercial, farm/agriculture, inland marine/COP, auto), ensuring coordination and cohesion among offerings.
• Anticipate industry trends, regulatory changes, and emerging risks. Drive proactive product development that keeps AAIS and its Members ahead of the curve.
• Guide decommissioning of outdated products and lead the introduction of modern solutions, tools, and technologies.
• Collaborate closely with Executive Leadership Team peers and stakeholders to integrate product strategy across all business functions.
• Serve as a senior ambassador to the AAIS Member community; lead strategic discussions and feedback sessions to inform product direction.
• Represent AAIS in industry forums, regulatory discussions, and public speaking engagements to elevate the organization’s visibility and leadership in the market.
• Partner with the CEO and Executive Leadership Team on high-impact Member opportunities and strategic alliances.
• Direct the Product, Legal, and Regulatory Filings departments to ensure absolute consistency in methodology, documentation, and execution across all product development and compliance efforts.
• In collaboration with the Product Leaders, manage the product governance process, including product reviews, advisory councils, and serve as the final decision-maker where necessary.
• Establish and monitor Product currency metrics (KPIs) to evaluate product relevance, Member value, and operational efficiency.
• Lead, coach, and develop a cross-functional leadership team—including the Product, Legal, and Regulatory Filings departments—to deliver high performance and support individual growth.
• Set clear goals and expectations, monitor progress, and provide regular feedback.
• Foster a positive, inclusive, and accountable team culture.
• Manage day-to-day operations, ensure alignment with department objectives, and remove barriers to performance.
• Support resource planning, workload distribution, and prioritization of tasks.
• Facilitate regular team meetings, one-on-one check-ins, and performance conversations.
• Identify and address performance issues in a timely and constructive manner.
• Partner with Human Resources on talent-related matters such as hiring, onboarding, development, employee relations, and performance management. Encourage collaboration, knowledge sharing, and continuous improvement within the team.
• Represent the team’s needs and perspectives in cross-functional discussions.
• Ensure compliance with company policies, procedures, and quality standards.

Requirements

• Bachelor’s degree in business, risk management, insurance, or related field; with MBA or advanced degree strongly preferred.
• 10+ years of related work experience in the P&C insurance industry, including significant leadership in product management or development.
• Proven track record of building and launching successful insurance products and managing complex product portfolios.
• Chartered Property Casualty Underwriter (CPCU) designation preferred.
• Additional insurance or product development certifications, a plus.
• Travel is required for annual all-company gatherings, team design sessions, Member-facing meetings, and industry-related events and conferences (up to 50% of the time).