Chief Operating Officer

Responsibilities

• Manage service delivery across all offerings for a portfolio of customers.
• Partner with other team members to develop best practices and standard processes.
• Lead a team of Directors and their teams to orchestrate customer value and contractual requirements delivery.
• Ensure technical, schedule, and financial performance across a diverse portfolio of customers and contracts.
• Collaborate across the organization to develop best practices and standard processes.
• Recruit, hire, and retain market leading talent.
• Support pipeline identification, business development, capture, and bid and proposal activities.
• Develop and execute customer growth strategies for key customers.
• Leverage existing and new relationships within agency programs and partner channels.

Qualifications / Experience

• Proven experience in GovCon program management, implementation, and operations.
• Experience managing organizations or portfolios within a $50M-$300M revenue range.
• In-depth knowledge of government business development & capture management processes and procurement procedures.
• Strong relationships within agency programs and partner channels.
• Executive presence, polish, and emotional intelligence.
• Ability to effectively select, develop, coach, empower and motivate staff.
• Ability to lead change and establish operational metrics/key indicators.
• Ability to communicate clearly and present ideas to gain commitments.
• Knowledge and ability to develop and/or interpret operating plans and budgets.
• Ability to manage multiple, complex projects and changing priorities.
• Proficient in Microsoft Office Tools.