Operating Director

Responsibilities and Duties

• Develop and execute a marketing plan to establish Cornerstone as the preferred in-home care provider.
• Cultivate and manage relationships with referral partners (hospitals, hospices, senior living, etc.).
• Hiring and onboarding new team members and ensuring all shifts are properly staffed. Monitor on-call responsibilities as calls come from clients, caregivers and partners.
• Build strong client relationships, conduct intakes, and ensure client satisfaction.
• Oversee office budget that is reflected in profit and loss statements.
• Create the workplace of choice for your territory. Set your own standard through incentivizing, motivating, and setting the tone of your team morale.

Qualifications and Skills

• A proven leader with previous experience managing a team
• Success with meeting sales and business development goals
• Ability to work autonomously in a fast-paced environment
• Entrepreneurial mindset
• Experience with direct recruitment, hiring and oversight of staff
• Strong interpersonal and communication skills

Desired Attributes

• Wants to leave behind the typical structured, 8-5 desk job
• Is willing to bet on themselves and be financially rewarded for it
• Enjoys problem solving within a fast-paced environment
• Wants an autonomous position with support as needed
• Has grit, resilience, and loves a challenge