Chief Operating Officer

Responsibilities

• Lead operational execution for the commercial launch of the company’s first product in 2027, collaborating with multiple departments
• Oversee Finance, People, Engineering, Commercial, and Customer Service functions, building and scaling teams where necessary
• Scale the company from ~70 to ~150 employees using AI for improved operational efficiency
• Implement and manage the company's operational cadence, including business reviews and board preparation
• Facilitate the integration of commercial demand with technical supply, ensuring a smooth operations process between teams
• Direct the buildout of a complex product distribution platform in collaboration with engineering and commercial leaders
• Cultivate a customer service organization that aligns with launch goals

Qualifications

• 10+ years of operational experience in high-growth startups with expertise in building and scaling operations functions
• Experience working in both startup and scaled environments, having built systems from scratch and improved them significantly thereafter
• Technical credibility in overseeing engineering, data, or relevant technical disciplines without being a subject matter expert
• Ability to engage with and provide constructive feedback to commercial leadership, ensuring effective management growth
• Strong critical thinking skills, able to distill complex problems into fundamental questions for broader understanding

Benefits

• Comprehensive health insurance coverage for you and your dependents including medical, dental, and vision
• $1,000 stipend for home office equipment to promote a productive work environment
• Anual learning budget of $1,200 for professional development, including books and courses
• Monthly wellness budget of $250 to support personal well-being activities
• All 3-day weekends become 4-day weekends, enhancing work-life balance
• Unlimited vacation and paid holidays to promote a flexible work culture
• Unique 'paw-ternity' leave for new dog adopters, emphasizing company culture around pets and family
• Equity options available for new hires, aligning personal success with company growth

Pay

$315,000 – $425,000 annually

Schedule

All 3-day weekends become 4-day weekends, enhancing work-life balance

Skills

Operational experience in high-growth startups, building and scaling operations functions

Benefits

• Comprehensive health insurance coverage for you and your dependents including medical, dental, and vision
• $1,000 stipend for home office equipment to promote a productive work environment
• Anual learning budget of $1,200 for professional development, including books and courses
• Monthly wellness budget of $250 to support personal well-being activities
• All 3-day weekends become 4-day weekends, enhancing work-life balance
• Unlimited vacation and paid holidays to promote a flexible work culture
• Unique 'paw-ternity' leave for new dog adopters, emphasizing company culture around pets and family
• Equity options available for new hires, aligning personal success with company growth

Company Information

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.