Chief of Staff to the Founder

About Human Agency

We're scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth. We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don't insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.

Our clients' missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact. Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down.

We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are at and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.

The Opportunity

We are seeking an exceptional Chief of Staff to serve as a force multiplier to our founder, Brendan Lind. You'll be the engine that translates the founder's vision and initiatives into executable plans, builds the systems that allow our leadership team to operate at their highest level, and ensures nothing critical falls through the cracks as we scale rapidly.

Responsibilities

Rather than being hired for a predetermined set of tasks, you will be brought on to solve complex, evolving challenges. Success in this role requires self-direction, proactive value creation, and the ability to thrive without constant oversight. Over the coming year, your responsibilities will be tailored to both organizational needs and your individual strengths, potentially including:

• Leading AI transformation projects with clients
• Managing CEOs at client organizations
• Driving sales initiatives at Human Agency
• Partnering with Recruiting to help us find and close top-tier talent
• Managing client project delivery
• Driving value through data and analytics for clients
• Leading go-to-market initiatives for clients

You'll own special projects, drive organizational initiatives from concept to completion, and build the infrastructure (GTM motions, resource allocation, operational rhythms) that allows Human Agency to grow while maximizing our greatest strength – our people.

Key Responsibilities

The key responsibilities of this role include:

• Strategic Execution & Founder Partnership: Partner with the founder to translate priorities, initiatives, and strategic vision into sequenced plans with clear owners, timelines, and success metrics
• Internal Systems & Operations: Build and continuously improve the internal operating systems that allow Human Agency to scale
• Cross-Functional Leadership & Coordination: Orchestrate complex, cross-functional initiatives that require coordination across leadership and multiple teams
• Communications & Organizational Transparency: Ensure crisp internal communication on company strategy, priorities, and decisions

Who You Are

To be successful in this role, you should have:

• 5-7+ years in high-performing environments such as Chief of Staff roles, strategic operations, management consulting, venture capital/private equity, business development, or startup leadership positions
• AI-native, not AI-curious, with a strong understanding of how AI can be used to drive business outcomes
• Demonstrated success in taking ambiguous, complex initiatives and driving them to completion
• Strong systems thinking and process design capability
• Exceptional project management and coordination skills
• High proficiency with modern collaboration tools and intermediate to advanced comfort with AI-powered productivity tools
• Outstanding written and verbal communication skills

Bonus experience includes high-growth startups, venture studios, or AI/tech companies, background in talent operations or organizational design, proven success driving business development in B2B environments, and exposure to board-level strategy and operations.

Mindset & Traits

The ideal candidate will have a mission-driven operator mindset with a deep commitment to Human Agency's values and vision. You should be a systems builder, not just a task executor, with high agency and bias for action. You should be calm under pressure with excellent judgment about when to escalate vs. solve independently, and an ego-free collaborator who earns trust through delivery, not title or authority.

Considerations

This role requires a Bachelor's degree or equivalent experience, with an advanced degree in a relevant field being a plus. You should have a commitment to ethical practices and responsible business operations, and be willing to travel occasionally (10–25%) for company offsites, key events, and leadership meetings. The role is remote-friendly with a preference for candidates in major tech hubs and a strong preference for overlap with EST business hours.