Chief of Staff to the COO

About the Opportunity

The organization is searching for a Chief of Staff to the COO to partner with the COO as a senior strategic operator. This role will ensure the Operations function executes against the organization's highest-priority initiatives, translating strategy into action, building operational clarity, and enabling the COO to focus on the highest-leverage decisions.

Key Outcomes

• Act as a trusted extension of the COO — anticipate information needs, pressure-test decisions, and prepare high-quality briefings that enable action across the budget cycle, policy questions, and the organization's highest-priority strategic initiatives.
• Own the operating rhythm — build and maintain the cadence that keeps the COO and Ops leadership team prioritized, prepared, and following through — from weekly rhythms to annual planning.
• Show up as a credible proxy — represent the COO in cross-functional settings, facilitate org-wide leadership processes including executive meetings and offsites, and keep momentum moving when the COO is unavailable.
• Drive operational excellence — audit and improve key processes across the Ops function, ensuring the team executes against agreed plans with consistency and rigor.

Core Competencies

• Strategic Judgment: Understands organizational priorities and can connect short-term execution to long-term goals; exercises sound judgment in situations with multiple, complex considerations.
• Operational Leadership & Execution: Designs and runs the systems and processes that keep the COO's office and Ops function focused and executing excellently. Possesses background in most operations functions specifically — finance, people, legal, or equivalent — not just general consulting or project management. Understands what "good" looks like in a mature ops function.
• Executive Communication & Influence: Excellent writer and communicator; skilled at distilling complexity into clarity for internal and external audiences. Can prepare briefing materials that enable decisions, not just summarize information. Can influence senior stakeholders without positional authority.
• Relationship Building & Cross-Functional Collaboration: Earns credibility quickly; able to build strong relationships with senior staff across all departments and foster alignment across teams.
• AI Interest & Potential: Genuinely curious about AI and its implications for how organizations operate. Systems thinker with a growth mindset — the kind of person who picks up new tools quickly and thinks about where they create leverage. Does not need to have done it before, but should be excited about it.

Target Experience

• 7–10+ years in operational, strategy, or CoS roles within a fast-moving tech or mission-driven organization.
• Demonstrated success supporting or partnering directly with a COO, CEO, or other C-suite executive.
• Prior experience as a Chief of Staff, Head of Operations, or Strategy/Operations lead.
• Background in operations functions — finance, people, legal, or equivalent; not just general consulting or strategy experience.

Additional Information

This is a full-time role based in the US, Canada, Argentina, Brazil, or Mexico. The annual salary for this role is $187,500-$220,000 USD in the US, $188,500-$206,500 CAD in Canada, $94,031,500 ARS in Argentina, $373,500 BRL in Brazil and $1,609,500 MXN in Mexico. Benefits and perks also vary based on location.

Evaluation Process

• Recruiter Screen
• Hiring Manager Interview
• Take Home Assignment
• Team Interviews
• Executive Interview
• Reference Checks
• Offer

Additional Notes

The organization recognizes that people assess their qualifications differently, and candidates may not meet every requirement listed. If a candidate believes they could be successful in this role, they are encouraged to apply. The organization is an open platform designed to serve people across the full range of viewpoints. Effectively supporting that mission requires teams with a wide variety of experiences, skills, and perspectives, which are considered essential to the work.

Equal Opportunity Employer

The organization is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity [or expression], national origin, protected veteran status, disability, age, or any other status protected by law.

Reasonable Accommodations

The organization is committed to providing reasonable accommodations for candidates with disabilities throughout its recruitment process. If assistance or an accommodation is needed, candidates should let their recruiter know.

Demographic Information

The organization voluntarily collects limited demographic information for government reporting and to support diversity and inclusion efforts. Providing this information is entirely optional and anonymous, and is not used in hiring decisions. While the organization is global, candidates are asked to submit resumes/application questions in English.