Chief of Staff, Enterprise

About the Company

Coursera and Udemy have combined to create one of the world’s most comprehensive skills development platforms for the AI era. This merger strengthens our ability to accelerate AI-powered innovation and shape how the world discovers and builds skills. Coursera was launched in 2012 by Andrew Ng and Daphne Koller with a mission to provide universal access to world-class learning. The platform partners with leading universities and industry partners to offer courses, Specializations, Professional Certificates, and degrees.

Coursera’s platform innovations—including AI-powered personalized guidance, Role Play, Course Builder, and role-based solutions like Skills Tracks—enable scalable, personalized, and verified learning. Institutions worldwide rely on Coursera to upskill and reskill employees, students, and citizens in high-demand fields such as GenAI, data science, technology, and business. Coursera is a Delaware public benefit corporation and a B Corp.

Why Join Us

At Coursera, we’re looking for inventors, innovators, and lifelong learners ready to shape the future of education. You’ll help build global programs and tools that power online learning for millions, turning bold ideas into real impact. We value customer-first builders who move fast, simplify ruthlessly, and iterate relentlessly on the metrics that matter. Our globally distributed team collaborates intentionally for complex problem-solving and key milestones, creating opportunities to do your best work from anywhere.

About the Role

We are seeking a Chief of Staff to support the Enterprise GM, driving company-wide strategic alignment and transformation. This role acts as a company-level thought partner, leading cross-functional initiatives, synthesizing insights, and ensuring Coursera’s long-term priorities are executed cohesively. As we enter a new phase of scale, the Chief of Staff will shape systems that enable clarity, consistency, and foresight across the organization.

The Chief of Staff will operate with broad executive trust, balancing strategic foresight with operational execution to drive transformation through thoughtful design and company-level coherence.

Objectives

• Support Enterprise GM multi-year strategies that drive financial performance
• Drive integration across functions to ensure alignment of strategy, priorities, and resource allocation
• Enable sustainable operational excellence, including organizational cadence and governance
• Drive strategic decision-making at the executive level
• Shape and steer multi-function initiatives that advance Coursera’s strategy and operating model
• Create and improve cross-functional collaboration to support company- and org-level priorities
• Identify and proactively address systemic organizational challenges impacting multiple functions

Responsibilities

• Partner with the Enterprise GM and executive enabling functions (Finance, HR, EA) to develop and execute 2-3 year strategic plans that drive measurable business impact across org functions in alignment with company objectives
• Design and implement sophisticated operating models that enable scale while maintaining agility
• Provide strategic counsel to the Enterprise GM on critical business decisions, leveraging deep understanding of market dynamics, company-level goals, and internal capabilities
• Offer sophisticated analysis and recommendations, incorporating inputs from appropriate stakeholders, including executives
• Support multi-exec alignment on strategic priorities and resource allocation across functions
• Architect and execute complex organizational change, from concept to implementation, including structural changes, process improvements, and cultural shifts
• Synthesize insights and recommendations across business areas to inform company-level tradeoffs and sequencing
• Build and maintain influential relationships at the senior management level (VP+) to enable rapid mobilization for strategic initiatives

Requirements

• 15+ years in business management, strategy, or executive advisory roles
• In-depth experience driving results in a B2B, preferably SaaS, revenue organization (e.g., Revenue Operations, Sales, GTM)
• Demonstrated experience leading complex, multi-year transformational initiatives
• Track record of influencing executive-level decisions and driving organizational change
• Deep expertise in organizational design and operational excellence
• Proven ability to navigate ambiguity and drive results in rapidly evolving environments
• Superior strategic thinking and analytical capabilities
• Outstanding executive presence and communication skills
• Experience managing high-stakes stakeholder relationships at the senior management level (VP+)

Preferred Qualifications

• MBA or advanced degree
• Experience managing a large, global organization (30+ FTE)
• Track record of successful P&L management
• Experience serving as an interim executive leader
• Experience delivering company-level transformation as a cross-functional leader

Pay

This role is available in the following US Pay Zones:

• US Zone 1: $218,500 - $273,125
• US Zone 2: $209,000 - $261,250
• US Zone 3: $193,800 - $242,250
• US Zone 4: $180,500 - $225,625

Coursera offers competitive, zone-based pay aligned to your location, experience, and role level. Our total rewards package includes comprehensive health and wellness benefits, bonus and RSU equity programs, and global perks designed to help you grow and thrive.

US Pay Zones:

• US-Z1: Bay Area
• US-Z2: NYC and Seattle Metro
• US-Z3: CA, WA, NY, NJ, CO, CT, DC, GA, IL, MA, MD, OR, RI, TX, VA
• US-Z4: AK, AZ, DE, FL, HI, ID, IN, IA, KS, KY, MI, MN, MO, MT, NC, NV, NH, OH, OK, PA, SC, TN, UT, VT, WI