Jobs · Customer Service · New York

Chief of Staff, Director

Parfums Christian Dior · New York, United States · 1 wk ago
On-siteCustomer Service$190k–$230k/yrFull-time

Job Responsibilities

  • Act as a trusted thought partner to the President on strategy, growth, and organizational focus.
  • Support preparation and orchestration of key leadership moments (strategic reviews, offsites, long-range planning sessions).
  • Bring external perspective, intellectual rigor, and forward-looking insight to leadership discussions.
  • Establish and maintain critical relationships such as with the PCD global Chief of Staff.

Mid-Term & Long-Term Strategic Leadership

  • Lead the development of 3–5 year strategic horizons, ensuring alignment between brand ambition, growth opportunities, and organizational capacity.
  • Synthesize market, consumer, brand, and performance insights into clear strategic choices and trade-offs.
  • Define and continuously refine strategic priorities, ensuring focus on what matters most for sustainable value creation.
  • Act as steward of the Parfums Christian Dior North America’s strategic narrative, ensuring clarity, coherence, and consistency across leadership and teams.

Growth Opportunity Prioritization

  • Translate multiple growth opportunities into structured strategic pillars, with clear objectives, timelines, and success metrics.
  • Establish prioritization frameworks to balance short-term performance with mid- and long-term brand and business growth.
  • Ensure opportunities are sequenced logically and resourced appropriately to avoid dilution and fragmentation.
  • Partner closely with key functions to convert opportunity areas into actionable roadmaps.

Strategic Planning & Governance

  • Own the annual and multi-year planning (3YP), ensuring strong linkage between strategy, budget, and execution.
  • Design and manage planning rhythms, decision forums, and governance processes in partnership with the President & COMEX (executive committee) that enable speed with rigor.
  • Prepare high-impact strategic materials and Presentations for the President and COMEX to support decision-making.
  • Ensure strategic initiatives are tracked, reviewed, and adjusted based on PCD & North America market performance and evolving priorities.

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