Chief of Staff, CEO

Location: San Francisco, CA – US based candidates only, no visa sponsorship available.

About the role

This role will lead operational priorities focused on execution quality, efficiency, safety, and measurable performance outcomes. You will collaborate with field leadership, support functions, and cross-functional stakeholders to improve accountability, service delivery, and operational consistency. The position offers the opportunity to influence operational scale, customer outcomes, and organizational performance within a technology-driven environment.

Responsibilities

• Serve as a strategic thought partner for the CEO on business priorities and leadership effectiveness
• Prepare the CEO for high-stakes meetings and engagements with comprehensive briefing materials
• Identify key decisions for the CEO, ensuring focused attention on high-impact work
• Manage confidential initiatives with discretion, particularly involving sensitive corporate activities
• Lead the design and execution of the annual planning process and cross-functional alignment
• Drive organizational design projects and assess leadership frameworks with senior leaders
• Take charge of special projects, transforming ambiguity into structured initiatives

Qualifications

• 14+ years of experience in strategy, operations, communications, or management consulting
• Prior Chief of Staff or equivalent experience supporting a C-suite executive at a public or high-growth tech company is strongly preferred
• Demonstrated experience in executive communications with visibility to public markets or large audiences
• Background in organizational design, annual planning, or cross-functional program management is essential
• Exceptional written communication skills, able to draft a variety of materials with clarity

Pay

$200,000 – $250,000 annually

Benefits

• Comprehensive medical, dental, and vision insurance plans
• Mental health support programs
• Family building assistance and childcare benefits
• 401(k) plan for retirement savings
• Discretionary paid time off alongside standard holiday leave
• 18 weeks of paid parental leave for all types of parents
• Subsidized commuter benefits
• Exclusive company Pink benefit allowing testing of new company programs