Chief of Staff

About the Role

We're hiring a Chief of Staff who gets genuine energy from making things run well, and who wants to learn how a real company grows by doing the actual work, not studying it. You'll work directly with VSCO's CEO to drive execution across the full company: owning high-stakes projects, building the operating rhythms that keep a fast-moving team aligned, and making sure what matters on Monday actually happens by Friday. You'll touch everything: planning, hiring, product, go-to-market, finance, and culture. You'll be trusted to figure things out without waiting to be asked. In return, you'll get something genuinely rare: direct mentorship from a deeply experienced CEO, unfiltered access to how strategic decisions get made, and a front-row seat to building a company that helps photographers turn their passion into a profession.

Responsibilities

• Own the company's operating cadence: weekly leadership syncs, monthly business reviews, quarterly and annual planning
• Track priorities, decisions, and commitments across the leadership team; make sure nothing important falls through the cracks
• Build lightweight systems that keep teams aligned and moving without adding bureaucracy
• Be the CEO's closest day-to-day operational partner: anticipate needs, manage inbound priorities, and protect focus on the highest-leverage work
• Serve as a strategic sparring partner to the CEO: pressure-test ideas, challenge assumptions, and help sharpen thinking before it goes anywhere important
• Prepare the CEO for high-stakes conversations with crisp briefing materials, clear decision framing, and the right context
• Draft memos, strategic updates, and communications on behalf of the CEO; act as a trusted proxy when the CEO can't be in the room
• Lead initiatives that don't fit neatly inside one function: planning processes, org design, go-to-market launches, vendor relationships, internal tooling
• Identify where cross-functional work is stalling; surface ownership gaps, resolve friction, and drive follow-through
• Be the person who can be dropped into any problem and trusted to figure it out
• Support board meeting prep, investor communications, and company-wide all-hands
• Partner with our People team on headcount planning, new hire onboarding, and leadership team offsites
• Help design and communicate internal processes that reflect how VSCO works and what it stands for

Qualifications

• 5+ years of experience in operations, consulting, strategy, business development, or a cross-functional startup role
• Demonstrated ability to run complex, multi-stakeholder projects from kickoff to completion
• Strong systems thinker: you build processes that scale, not workarounds that hold
• Executive partnership: you are comfortable partnering with the CEO and other senior executives, asking difficult questions, challenging assumptions respectfully, and driving accountability across leadership teams
• Excellent written communicator: you write clearly and concisely, whether it's a decision memo or a company update
• Strong synthesizer: you take ambiguous information and turn it into clear recommendations that reduce complexity and help people drive outcomes quickly
• High judgment and discretion: you know what to escalate, what to handle, and what to let go
• Genuinely curious about business: how companies grow, how teams operate, how decisions get made
• Fluent using AI tools: you use them to work faster and think better, not as a substitute for judgment, are able to elevate others to use them in a best-in-class way

What Makes You Stand Out

• Teams you've been part of move faster and with more clarity after you join them
• You've consistently taken on more than your title suggested, and delivered
• Operational problems you drive get solved with extreme ownership
• You've operated as the "glue" on a team before, making everyone around you more effective
• You turn messy information into clear recommendations that people can act on
• When you don't know the answer, you find it instead of letting yourself get blocked
• You write a good memo. Not verbose. Concise
• You want to become a better business leader, and you understand that the fastest path is doing real work alongside someone great

Pay

• Base salary range: $150,000 - $175,000
• Bonus eligibility
• Equity (stock options)

Benefits

• Flexible time off
• 401K retirement plan
• Insurance: medical, dental, vision, life/AD&D, short and long term disability
• 11 paid holidays
• Paid sick time as required by state and local law
• Additional benefits and perks also offered