Chief of Staff

About the role

Kick is growing fast and is planning to soon raise capital to rapidly scale the organization. Our most important problems are cross functional and we need a high-agency problem solver to help us scale. You'll work directly with our CEO and Head of Finance & Operations to drive finance, operations and GTM projects to completion with high ownership so they scale to 100X without you.

Location: In person Palo Alto, CA (Preferred) with in person in NYC or Toronto for the right candidate.

Responsibilities

• Optimize our finance tech stack to operate near autonomously (e.g., upgrade billing process, optimize vendor evaluation & payment processes)
• Drive key reporting efforts (e.g., improved live ARR tracking, margin analyses, projections, etc.)
• Support fundraising and investor relations, from the model and data room to investor updates
• Build our RevOps foundation: document the sales process and CRM setup, own funnel reporting, and find what drives conversion as outbound scales
• Optimize our customer support workflows, improving our agents to deliver best-in-class service
• Build AI agents and automations that give the team leverage, like surfacing buying signals from LinkedIn and X
• Run key hires from sourcing to close, including designing work trials
• Upgrade HR operations, from the tech stack to our first performance management framework
• Jump on whatever matters most next, with direct visibility into CEO priorities

Requirements

• 3–7 years post-grad, with experience in MBB, investment banking, or a former chief of staff role

Skills

• Strong financial acumen building models from scratch and understands how ARR, NRR, gross margin and rev rec connect
• Hands-on builder who ships working dashboards, automations and processes on their own
• AI-native: uses Claude or ChatGPT daily and has built workflows with tools like Clay, n8n, Zapier or Claude Code
• High agency: runs several projects at once and makes progress without a playbook
• Clear writer and communicator, credible with the CEO, investors and candidates

Pay

Top-of-market $170,000-$220,000 total compensation + meaningful equity

Benefits

• Employee-friendly equity (QSBS eligible, early exercise, extended exercise)
• 100% employer paid medical, dental, and vision benefits (employee + dependents)
• Apple laptop/headset, health/commuter stipends
• Daily lunch and unlimited Verve coffee