Chief of Staff

InStride Health's mission is to deliver specialty anxiety and OCD care that works for every kid, teen, young adult, and family who needs it. Through this mission, we are expanding access to insurance-based care, increasing engagement in treatment, and improving treatment outcomes. We combine research-backed clinical care and innovative technology to eliminate major problems with care today: difficulty finding providers, long wait times, arduous onboarding processes, and inconsistent use of evidence-based therapies and outcomes tracking. Our vision is to become the nation's most trusted provider of pediatric anxiety and OCD care.

About the Role

We are looking for a Chief of Staff to the CEO to help InStride Health scale operations through its next phase of national growth. Reporting directly to the CEO and attending Executive Leadership Team meetings, you will sharpen executive decision-making, modernize our operating model, and keep leaders aligned around key priorities. This is not an administrative role: you will act as a trusted advisor to the CEO, own the Board operating process, and lead enterprise-wide initiatives spanning Clinical, Commercial, Product, Finance, Operations, People, and Marketing. This is a fully remote position.

Responsibilities

• Strategic Partnership and Enterprise Leadership Support
  • Act as a trusted advisor and thought partner to the CEO on company strategy, organizational priorities, and executive decision-making.
  • Partner with the CEO, Exec Team, and Operations Strategy team to develop and evaluate enterprise strategic priorities, including new market opportunities, partnerships, clinical product strategy, and major investments by building decision frameworks, synthesizing data, and presenting clear recommendations.
  • Produce strategic analyses, executive briefings, Board materials, and other decision-support materials that drive high-quality executive and Board decisions.
  • Represent the CEO in executive meetings and strategic initiatives as appropriate.
• Support Enterprise Execution and Operational Excellence
  • Own and continuously improve InStride's executive operating cadence so leadership meetings, quarterly planning, and business reviews produce real decisions, accountability, and execution.
  • Apply AI and emerging technologies to streamline planning, reporting, meeting preparation, follow-up, and knowledge management, creating a more efficient operating model for leaders.
  • Strengthen operational rigor by improving how the organization tracks strategic initiatives, measures business outcomes, captures organizational learning, and applies insights to future decisions.
  • Build scalable operating mechanisms and data-driven reporting that create visibility into company priorities, execution progress, business performance, and organizational health.
  • Support (and potentially lead over time) high-priority enterprise initiatives from planning through execution in partnership with Clinical, Commercial, Product, Finance, Operations, and People teams.
  • Identify organizational bottlenecks, improve cross-functional coordination, and drive accountability across teams.
• Executive Communications and Organizational Alignment
  • Partner with the CEO, Chief People Officer, Chief Commercial Officer, VP of Marketing, and external PR agency to maintain a consistent corporate narrative across employees, the Board, investors, and external stakeholders.
  • Serve as the connective tissue (by articulating the strategy) between internal and external communications so company strategy, priorities, and major milestones reach every audience consistently.
  • Partner with the Chief People Officer, who owns internal communications and the All Hands cadence, to ensure executive messaging reflects company priorities and strategic direction.
  • Coordinate executive communications, including Board messaging, investor updates, leadership communications, and major company announcements, in partnership with functional leaders.
  • Equip leaders with the context and messaging they need to communicate priorities and lead organizational change.
• Board, Investor, and External Engagement
  • Own the Board operating process, including agendas, executive coordination, materials, and follow-up.
  • Partner with the CEO and CFO on Board and investor communications, fundraising activities, and long-range strategic planning.
  • Coordinate executive engagement with investors, strategic partners, and other external stakeholders.
  • Raise the quality and consistency of Board materials, executive communications, and strategic planning processes over time.

Requirements

• 8+ years of total experience, with ideally a mix of 3-5 years across consulting, investment banking, private equity, corporate strategy, and 3-5 years of other operational or Chief of Staff experiences within high-growth organizations.
• Track record of leading complex, cross-functional strategic initiatives from concept through execution.
• Experience supporting executive leadership teams and preparing Board-level materials.
• Exceptional strategic thinking, business judgment, and structured problem-solving skills.
• Outstanding written and verbal communication skills, with the ability to influence senior leaders and a wide range of stakeholders.
• Strong program management skills with exceptional organizational discipline and follow-through.
• High emotional intelligence, sound judgment, discretion, and the ability to build trust quickly.
• Comfort operating in ambiguity and a proven ability to thrive in a fast-paced, mission-driven environment.
• Bachelor's degree.

Preferred Qualifications

• Experience in healthcare, digital health, behavioral health, or another highly regulated industry.
• Experience in a high-growth startup or scaling organization, ideally venture-backed at Series B through D.
• Demonstrated enthusiasm for applying AI and emerging technologies to improve organizational effectiveness and scale.
• MBA or other advanced degree.

Pay

The expected annual salary for this role is between $180,000 to $215,000. Actual starting salary will be determined on an individualized basis and will be based on factors including specific skill set and work experience. In addition to base compensation, this role offers a target performance-based bonus.

Benefits

• 401k with match
• Flexible PTO
• Paid holidays
• Paid service days
• 4-week paid sabbatical
• 12-week paid parental leave
• Health benefits starting on your first day

About the Team

Our core values:

• Give Heart: We lead with heart, treating patients and their families the way we want our loved ones to be treated.
• Work Smart: We find smarter ways to solve hard problems and fix the broken mental health system by leveraging technology, diversity of thought, and innovation.
• Have Humility: We leave our egos at the door, empowering our team to collaborate, celebrate diversity, and adopt a growth mindset.
• Embrace Community: We all belong. We are in this together, and we never worry alone. We believe in each other and recognize that every voice matters.

We are committed to Diversity, Equity, Inclusion, & Belonging (DEIB). We aim to make our clinical services available to everyone, regardless of background, identity, or appearance. To achieve this, we continually build a more diverse, equitable, and inclusive team. This supports two key objectives:

• Providing high-quality patient care to families during vulnerable times, approaching all with compassion and valuing each individual.
• Building a mission-driven business that lasts, as a supportive culture improves innovation, decision-making, and efficiency.