Chief of Staff
FairAppeal · New York, NY · 2 wk ago
AdministrativeFull-time
Full-time role based in the New York City area, preferred. 1 to 5 years of experience.
About the role
You will run the operation and act as an extension of the founder and CEO, working side by side on everything that moves the company: operations, go-to-market, agent building, hiring, managing, software development, and data scraping. You will own projects, ship work that gets used, and get handed hard problems to solve. The person who thrives here is organized to a fault, catches the details everyone else drops, and finds a way through when the obvious path is a dead end. You move fast, and you close every loop.
Responsibilities
- Running the operation. Keep the trains running and turn our one-off scrambles into systems that don't break.
- Extension of the CEO. Carry the CEO's projects, decisions, and follow-ups, and speak for them in the rooms they can't be in.
- Go-to-market. Outreach, campaign building, and figuring out what works and what doesn't.
- Agent building. Help design and sharpen the AI agents behind our pipeline and internal tools. You don't need to be an engineer, but you do need to get your hands dirty.
- Whatever the week demands. Research a new market, build a quick tool, chase down the answer.
Requirements
- 1 to 5 years of experience, ideally early in your career.
- Strong critical thinking abilities and resourcefulness.
- Operational experience, ideally managing complex and high-volume operations.
- Relentlessly organized with sharp attention to detail.
- A creative problem solver when the first three answers don't work.
- Fast, low-ego, and reliable. You do what you say you'll do.
- Comfortable with AI tools and able to pick up technical skills on your own.
- Based in the New York City area, preferred. This role sits next to the CEO.
Nice to have
Bonus if you have worked at a technology company, an investment bank, or a hedge fund, or come from anywhere the bar was set by output.