Chief of Staff

About the role

The Chief of Staff will run internal strategy and operational execution alongside CurbWaste's founders and leadership team. This is not a support role but a force-multiplier role. The ideal candidate will own systems, cadences, and metrics that enable a fast-scaling company to move faster.

Responsibilities

• Strategy & planning: Partner with the CEO on company-wide strategy, translate a broad vision into quarterly priorities, operating plans, and decisions that get made.

• Performance management: Design and roll out a performance management framework from the ground up, including goal-setting, review cycles, calibration, and career frameworks.

• Departmental KPIs & operating metrics: Establish metrics that matter for each function, build dashboards and reporting cadences, and create a data-driven operating rhythm that surfaces problems early.

• AI-enabled operations: Lead how CurbWaste uses AI internally, identify where AI creates real leverage, deploy tooling and workflows, and build an operation that runs leaner and faster.

• Cross-functional execution: Drive strategic initiatives that don't have an obvious owner, push execution across the org without formal authority, and make the CEO's job smaller.

• Board & investor readiness: Partner with finance on modeling, metrics, and board-level reporting; help prepare for future fundraises.

Requirements

• What You'll Own:

  • Strategy & planning: Partner with the CEO on company-wide strategy, translate a broad vision into quarterly priorities, operating plans, and decisions that get made.
  • Performance management: Design and roll out a performance management framework from the ground up, including goal-setting, review cycles, calibration, and career frameworks.
  • Departmental KPIs & operating metrics: Establish metrics that matter for each function, build dashboards and reporting cadences, and create a data-driven operating rhythm that surfaces problems early.
  • AI-enabled operations: Lead how CurbWaste uses AI internally, identify where AI creates real leverage, deploy tooling and workflows, and build an operation that runs leaner and faster.
  • Cross-functional execution: Drive strategic initiatives that don't have an obvious owner, push execution across the org without formal authority, and make the CEO's job smaller.
  • Board & investor readiness: Partner with finance on modeling, metrics, and board-level reporting; help prepare for future fundraises.

• Who You Are:

  • 5-8+ years in high-performing environments, such as top-tier startup operations, Chief of Staff / BizOps / Strategy & Ops, management consulting (MBB or similar), or investment banking with a track record of building and running these systems inside a company that was scaling fast, not just advising from the outside.
  • AI-native: Deploy AI in real operational settings and have strong instincts for where it creates leverage and where it doesn't. Think about AI as a lever for how the whole company operates, not a side project.
  • Rolled out performance management before: Designed and rolled out performance management frameworks from the ground up, driven adoption across teams.
  • Gritty: Comfortable with constant change and shifting priorities, want ownership and impact over prestige and structure, switch between strategic thinking and tactical execution seamlessly, thrive in fast-paced, high-growth environments, want to grow into a VP Operations or COO role as the company scales.
  • Build, don't maintain: Created processes and systems from zero, not inherited and preserved them.
  • Influence without authority: Exceptional communication and the ability to get cross-functional teams moving in the same direction.
  • Analytical: Love diving into data to find insights and turn them into decisions.
  • Strongly Preferred: Experience at a high-growth startup through a key scaling phase (Series A → D), exposure across multiple operational functions (finance, people, legal, sales ops), hands-on experience building AI-driven internal tooling or workflows, experience supporting fundraising or board-level reporting, familiarity with the modern startup stack (Ramp, Carta, HubSpot, and modern AI tooling).

Who You Are

• Get excited about solving messy, undefined problems.
• Comfortable with constant change and shifting priorities.
• Want ownership and impact over prestige and structure.
• Switch between strategic thinking and tactical execution seamlessly.
• Thrive in fast-paced, high-growth environments.
• Want to grow into a VP Operations or COO role as the company scales.

Benefits

• Competitive salary: $190K-$200K + meaningful equity.
• Flexible time off, with ample learning and development support.
• Company-paid medical, dental, and vision.
• 401(k).
• A direct line to the CEO and leadership team.
• The chance to shape the company's foundation and culture.

At CurbWaste

• We celebrate individuality and uniqueness.
• We believe the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great.
• We strongly encourage people from underrepresented groups to apply.
• We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.