Chief of Staff

About VSCO

VSCO exists for photographers. We build the connected system photographers rely on, and we've spent over a decade earning the trust of a global creative community that takes the craft seriously. Photography is at an inflection point. AI is reshaping what's possible for creative work, and that's where our mission shines. VSCO is building the full photographer's workflow: from creating and editing your work, to delivering it to clients, to running your business. All of it built thoughtfully, with photographers leading the way.

About You

We're hiring a Chief of Staff who gets genuine energy from making things run well, and who wants to learn how a real company grows by doing the actual work, not studying it. You'll work directly with VSCO's CEO to drive execution across the full company: owning high-stakes projects, building the operating rhythms that keep a fast-moving team aligned, and making sure what matters on Monday actually happens by Friday.

The Day-to-Day Operating Rhythm & Execution

• Own the company's operating cadence: weekly leadership syncs, monthly business reviews, quarterly and annual planning
• Track priorities, decisions, and commitments across the leadership team; make sure nothing important falls through the cracks
• Build lightweight systems that keep teams aligned and moving without adding bureaucracy

CEO Partnership

• Be the CEO's closest day-to-day operational partner: anticipate needs, manage inbound priorities, and protect focus on the highest-leverage work
• Serve as a strategic sparring partner to the CEO: pressure-test ideas, challenge assumptions, and help sharpen thinking before it goes anywhere important
• Prepare the CEO for high-stakes conversations with crisp briefing materials, clear decision framing, and the right context
• Draft memos, strategic updates, and communications on behalf of the CEO; act as a trusted proxy when the CEO can't be in the room

Cross-Functional Projects

• Lead initiatives that don't fit neatly inside one function: planning processes, org design, go-to-market launches, vendor relationships, internal tooling
• Identify where cross-functional work is stalling; surface ownership gaps, resolve friction, and drive follow-through
• Be the person who can be dropped into any problem and trusted to figure it out

Company Operations & Culture

• Support board meeting prep, investor communications, and company-wide all-hands
• Partner with our People team on headcount planning, new hire onboarding, and leadership team offsites
• Help design and communicate internal processes that reflect how VSCO works and what it stands for

Qualifications

• 5+ years of experience in operations, consulting, strategy, business development, or a cross-functional startup role
• Demonstrated ability to run complex, multi-stakeholder projects from kickoff to completion
• Strong systems thinker: you build processes that scale, not workarounds that hold
• Executive partnership: you are comfortable partnering with the CEO and other senior executives, asking difficult questions, challenging assumptions respectfully, and driving accountability across leadership teams
• Excellent written communicator: you write clearly and concisely, whether it's a decision memo or a company update
• Strong synthesizer: you take ambiguous information and turn it into clear recommendations that reduce complexity and help people drive outcomes quickly
• High judgment and discretion: you know what to escalate, what to handle, and what to let go
• Genuinely curious about business: how companies grow, how teams operate, how decisions get made
• Fluent using AI tools: you use them to work faster and think better, not as a substitute for judgment, are able to elevate others to use them in a best-in-class way