Chief Maintenance Manager - The Nobleman Hotel

The 5 Senses Culture

At 5 Senses we are driven by igniting the 5 senses of our guests and team members through genuine acts of hospitality. It is our mission to touch the hearts of our guests and teams, to welcome all we see, to add flavor to the experience, anticipate, listen and respond to needs and help our team smell success. We are an experienced team doing hospitality a new way.

Getting the Job Done

• Provide guests and team members with professional, efficient, courteous and genuine hospitality.
• Demonstrates a leadership ability that inspires and empowers team members to succeed, grow and develop.
• Lead your team to anticipate guest’s needs and offer services without being asked.
• Daily management of the Maintenance department which includes but is not limited to; scheduling, assigning work orders, maintaining logs of all tests, inspections and repairs, supervising, training, coaching and counseling the team.
• Maintains the Hotel’s physical, mechanical, electrical and plumbing systems ensuring they are properly functioning.
• Ensures the cleanliness, security and organized storage of all department tools and equipment.
• Ensures security and preventative maintenance in compliance with property specific best practices and Brand standards.
• Maintains open and professional communication with other department heads and supervisors to ensure the needs of the guests and team members are addressed timely.
• Ensures all budgets are managed properly and within the guidelines; timely communicates all repairs that were not planned in the budget process to the GM.
• Monitors Brand Service Scores and ensures the property is at or above the Brand average for overall experience.
• Provides both informal and formal assessment of team members in alignment with the performance development policy and procedures.
• Participates in the Property’s Manager on Duty program as needed and understands the role of being a property leader.
• Respond to after-hour calls as needed and be able to work nights, weekends and Holidays as needed.
• Ensures team members attend all mandatory meetings and complete all the required training.

Experience for Success

• 2 years of Maintenance experience
• High School diploma or equivalent
• Trade and Technical certifications a plus
• Strong written and verbal communication skills n English; second language a plus
• Comfort in using a computer
• Strong General Management skills and a willingness to be a property leader

The Good Stuff

• Opportunity to grow your career and develop thru structured development programs
• Competitive Medical, Dental and Vision benefits
• Bonus Opportunity
• Wellness and Commuter Stipend
• Vacation PTO Plan and Paid Sick Days
• 7 Paid Holidays
• Free nights at our hotels
• Monthly fun and recognition
• Daily Pay (RAIN)

Benefits

• Equal Employment Opportunity (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
• Compliance with applicable state and local laws governing nondiscrimination in employment in all locations in which the company has facilities.
• Prohibits improper interference with the ability of a 5 Senses team member to perform their job duties.